Jeff Sugarman Email & Phone Number

Responsible for the direct sales of GENBAND product into the Verizon account. Intricately involved in the integration and evolution of the Nortel and GENBAND product portfolios to ensure alignment with Verizon requirements. Spearheading the introduction of new technology to address Verizon network consolidation and modernization needs.

Successful fifteen year track record of delivering Nortel revenue and profit as part of the Verizon account team. Exceptional customer advocate with a consultative sales style, technical competence, and a proficiency in sales techniques used to initiate, negotiate and close deals. · Surpassed quota 10 out of 15 years · Drove the sale and initiated the.

Customer Service single point of contact for NYNEX and SNET primes responsible for the deployment of Nortel products. Accepted full responsibility for the quality and development direction of Nortel Call Center and Operator Services product lines. · Managed the deployment of a digital interface throughout the NYNEX operator services network in support of.

Timely, professionally and accurately defined and resolved Nortel DMS product line technical issues for the northeast region customer base. · Certification in over 1500 hours of formal product training. · Achieved 96% on-time Customer Service Report (CSR) closure rate · Configured, maintained and demonstrated trade show floor communications · Technical.

Mba, Marketing And Finance

Bs, Computer Electronics Engineering