Jeffrey Thomas Email and Phone Number
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With over a decade of experience in driving business outcomes through scalable business processes and proven leadership, I excel in optimizing operations and fostering growth. As the Director of Sales and Delivery Operations at eGroup, I lead both our Sales Operations/Support and our Project Management teams. In leading our Sales Operations/Support team, I am accountable for the profitability of the solutions and services, supporting a national sales team, and acting as the liaison between our pre- and post- sales teams. My Project Management team manages a robust portfolio of projects related to our full menu of project services. Our team maintains project timelines and budget, mitigates risk, manages changes to project scopes, and ensures the overall success of each project. My expertise also includes ensuring corporate profitability, developing and scaling business processes, managing delivery revenue forecasting of sold but not yet invoiced project services, fostering cross-functional collaboration, and maintaining robust relationships with distributors and manufacturers. My commitment to excellence and strategic vision ensures continuous operational improvement and business growth.
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Director, Sales And Delivery OperationsEgroup Sep 2022 - PresentThis role requires a combination of leadership, operational expertise, and strong interpersonal skills to effectively manage our Project Management and Sales Support/Operations teams in support of our company's initiatives. Leadership and Guidance: Provide leadership and guidance to ensure alignment with organizational goals and objectives.Team Development: Hire and onboard new team members and foster their professional growth to ensure their overall proficiency.Revenue Forecasting: I manage our revenue forecast for booked but not yet invoiced professional services, ensuring timely billing of revenue. Accurate forecasting is crucial for our financial success, supporting effective cash flow planning and strategic financial decision-making.Process Standardization: Implement and update standardized scalable processes to improve operational efficiency and effectiveness.Cross-functional Collaboration: Support a national sales team by coordinating efforts and ensuring seamless communication and support.Relationship Management: Manage relationships with distributors and manufacturers, fostering strong partnerships to enhance sales support and customer satisfaction. -
Sales Operations ManagerEgroup Mar 2019 - Sep 2022Mount Pleasant, South CarolinaI provided leadership and guidance to the Sales Support/Operations team, ensuring alignment with organizational goals and objectives. I focused on team development by onboarding and training new members, fostering their professional growth and ensuring proficiency in sales support functions. Additionally, I implemented and standardized scalable processes within the team to improve efficiency and effectiveness.I supported a national sales team through coordinated efforts, ensuring seamless communication and support. My role also involved managing relationships with distributors and manufacturers, fostering strong partnerships to enhance sales support and customer satisfaction. This combination of leadership, operational expertise, and strong interpersonal skills was crucial to effectively managing the team while supporting broader sales initiatives. -
Senior Sales Operations SpecialistEgroup | Technology Solutions For Serious Competitors Jan 2014 - Mar 2019I was responsible for generating customer proposals, overseeing product procurement, and managing the bidding process to enhance the overall profitability of sales activities. I maintained and strengthened relationships with partners, vendors, distributors, and customers, focusing on strategies that drive customer success and satisfaction. This comprehensive approach ensures streamlined operations and sustained business growth. -
Personal Trainer / Self EmployedCertified Personal Fitness Trainer Feb 2009 - Dec 2013Charleston, South Carolina Area• Market and sell personal training packages to individuals• Lead group fitness classes ranging from 5-30 in size• Manage Boot Camp program including marketing and sales efforts• Assemble personalized fitness plans for individuals of all fitness levels -
Associate Account ManagerBlackbaud, Inc Apr 2010 - Aug 2013Charleston, South Carolina AreaSales and Account Management for fundraising, school systems, and accounting software to private schools and non profit organizations. I managed a portfolio of CRM, SaaS, and Internet solutions and services.• Strategically manage and sell CRM and SaaS-based solutions• Prospect for and manage transaction business pipeline• Achieved or surpassed annual goals• Strategically managed needs of Enterprise-level clients within specific vertical• Assemble and present complicated business proposals to C-level management• Set up and facilitate software demonstrations with key decision makers within organizations• Manage all phases of the sales pipeline from discovery through close• Maintain ongoing relationships with clients to achieve high customer satisfaction ratings -
Business Development RepresentativeBlackbaud, Inc May 2010 - Sep 2011• Responsible for lead generation and pipeline development• Marketed data services for CRM and SaaS solutions -
Account Executive (Outside Sales)Lifetouch Aug 2007 - Feb 2010Lifetouch NSS is a billion dollar school portrait and publishing company. I managed the northest South Carolina market including Charleston, Georgetown, Pawley's Island, and Myrtle Beach where I achieved the largest growth and retention numbers in the territory’s 10+ year existence. I sold to pure prospects, managed existing client needs and annual contract renewals.• 2008 Rookie of the Year recipient• 2009 Sales Person of the Year recipient• Won multiple territory and Company-wide sales promotions• Construct and deliver presentations and proposals to groups of decision makers• Managed a defined territory in the coastal South Carolina market• Achieved top line sales growth of 47%• Increased market share by 27% over a 2-year span• Managed multiple product lines within each account• Employed a consultative selling technique to achieve high customer satisfaction• Managed 400+ individual/unique events and 50+ publications annually
Jeffrey Thomas Skills
Jeffrey Thomas Education Details
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Design And Visual Communications, General
Frequently Asked Questions about Jeffrey Thomas
What company does Jeffrey Thomas work for?
Jeffrey Thomas works for Egroup
What is Jeffrey Thomas's role at the current company?
Jeffrey Thomas's current role is Delivering Speed & Certainty with Cloud & Data Center.
What is Jeffrey Thomas's email address?
Jeffrey Thomas's email address is je****@****ail.com
What is Jeffrey Thomas's direct phone number?
Jeffrey Thomas's direct phone number is (877) 347*****
What schools did Jeffrey Thomas attend?
Jeffrey Thomas attended Bowling Green State University.
What skills is Jeffrey Thomas known for?
Jeffrey Thomas has skills like Account Management, Sales Process, Crm, Saas, Sales, Lead Generation, Direct Sales, Leadership, Management, Business Development, Fundraising, Salesforce.com.
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