Jeffrey Thomas Email & Phone Number

This role requires a combination of leadership, operational expertise, and strong interpersonal skills to effectively manage our Project Management and Sales Support/Operations teams in support of our company's initiatives. Leadership and Guidance: Provide leadership and guidance to ensure alignment with organizational goals and objectives.Team Development: Hire and onboard new team members and foster their professional growth to ensure their overall proficiency.Revenue Forecasting: I manage our revenue forecast for booked but not yet invoiced professional services, ensuring timely billing of revenue. Accurate forecasting is crucial for our financial success, supporting effective cash flow planning and strategic financial decision-making.Process Standardization: Implement and update standardized scalable processes to improve operational efficiency and effectiveness.Cross-functional Collaboration: Support a national sales team by coordinating efforts and ensuring seamless communication and support.Relationship Management: Manage relationships with distributors and manufacturers, fostering strong partnerships to enhance sales support and customer satisfaction.

Mount Pleasant, South Carolina

I provided leadership and guidance to the Sales Support/Operations team, ensuring alignment with organizational goals and objectives. I focused on team development by onboarding and training new members, fostering their professional growth and ensuring proficiency in sales support functions. Additionally, I implemented and standardized scalable processes within the team to improve efficiency and effectiveness.I supported a national sales team through coordinated efforts, ensuring seamless communication and support. My role also involved managing relationships with distributors and manufacturers, fostering strong partnerships to enhance sales support and customer satisfaction. This combination of leadership, operational expertise, and strong interpersonal skills was crucial to effectively managing the team while supporting broader sales initiatives.

I was responsible for generating customer proposals, overseeing product procurement, and managing the bidding process to enhance the overall profitability of sales activities. I maintained and strengthened relationships with partners, vendors, distributors, and customers, focusing on strategies that drive customer success and satisfaction. This comprehensive approach ensures streamlined operations and sustained business growth.

Charleston, South Carolina Area

• Market and sell personal training packages to individuals• Lead group fitness classes ranging from 5-30 in size• Manage Boot Camp program including marketing and sales efforts• Assemble personalized fitness plans for individuals of all fitness levels

Charleston, South Carolina Area

Sales and Account Management for fundraising, school systems, and accounting software to private schools and non profit organizations. I managed a portfolio of CRM, SaaS, and Internet solutions and services.• Strategically manage and sell CRM and SaaS-based solutions• Prospect for and manage transaction business pipeline• Achieved or surpassed annual goals• Strategically managed needs of Enterprise-level clients within specific vertical• Assemble and present complicated business proposals to C-level management• Set up and facilitate software demonstrations with key decision makers within organizations• Manage all phases of the sales pipeline from discovery through close• Maintain ongoing relationships with clients to achieve high customer satisfaction ratings

• Responsible for lead generation and pipeline development• Marketed data services for CRM and SaaS solutions

Lifetouch NSS is a billion dollar school portrait and publishing company. I managed the northest South Carolina market including Charleston, Georgetown, Pawley's Island, and Myrtle Beach where I achieved the largest growth and retention numbers in the territory’s 10+ year existence. I sold to pure prospects, managed existing client needs and annual contract renewals.• 2008 Rookie of the Year recipient• 2009 Sales Person of the Year recipient• Won multiple territory and Company-wide sales promotions• Construct and deliver presentations and proposals to groups of decision makers• Managed a defined territory in the coastal South Carolina market• Achieved top line sales growth of 47%• Increased market share by 27% over a 2-year span• Managed multiple product lines within each account• Employed a consultative selling technique to achieve high customer satisfaction• Managed 400+ individual/unique events and 50+ publications annually