Directed technical and support functions for an e-commerce cycling company to meet Sales and Operations goals- IT/CRM Administrator for Salesforce, Shopify Quickbooks & other 3rd Party Apps used for: products, pricing, discounts, users, payments, customers, returns, reports, permissions & security.- Managed purchasing, receiving, A.P.,A.R., inventory, data imports and reports, with Quickbooks- Created complex customs spreadsheets and met shipping goals for International orders.

Served as Salesforce Administrator for Advancement division supporting Operations and Museum fundraising goals - Assisted division Salesforce operations, data mapping and migration, tested apps and upgrades - Donor gift entry and revenue scheduling, data management, lists and reports, case owner - Created custom objects, layouts, and permissions. Created and trained new users with technical documentation for NPSP org.