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@genesyslab.com
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1 phone found area 650
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Jeff Wiles is listed as Cloud Expert helping to build better CX for my clients and their customers at Genesys, a company with 1 employees, based in Bend, Oregon, United States. AeroLeads shows a work email signal at genesyslab.com, phone signal with area code 650, and a matched LinkedIn profile for Jeff Wiles.
Jeff Wiles previously worked as Sr Account Exec - Pacific NW Enterprise Accounts at Genesys and Senior Account Executive at Convergys. Jeff Wiles holds Ba, Economics from University Of Colorado Boulder.
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AeroLeads found 2 current-domain work email signals for Jeff Wiles. Compare company email patterns before reaching out.
Helping organizations move to Genesys Cloud to drive revenue, increase efficiency, and reduce costs in customer-facing industries.Experienced at evangelizing emerging and core cloud technology in multi-channel or Omni Channel customer-facing applications. Current projects and initiatives include CX, Speech Analytics, Analytics, Backoffice Automation, Telecom (SIP, CTI, IVR, UC), Social applications (social media, email, chat, social commerce), IVR, Speech and eCommerce applications. Subject matter expert in combining call center, web services, social media and data technologies for the benefit of my clients and their clients.Speech Analytics | Analytics | Social Commerce | Social Selling | CRM | CX | Customer Experience | Contact Center | Outsourcing | SaaS | eServices | Omni Channel | Multi Channel | Chat | email | Back Office Automation | Personalized Selling | Workforce Optimization | Contact Center | Call Center | Operations | technology | Natural Language Speech | CRM | IVR | VXML | WebRTC | Visual IVR | Enterprise software | billing & revenue assurance | partner channels | transaction processing | consulting | Multi-channel Retail | Financial Services | Logistics | Supply Chain | Social Media | Voice Biometrics | Cloud Computing | Hosted | VOIP | Telecom | Cloud IVR | Cloud Contact Center | WebConnect | IVR | Cloud Storage | Virtual Desktop | ACD/IVR | Recording | Call Reporting/Analytics | Cloud IT | Data Backup and Recovery | Private SIP Trunking | MPLS | IP Telephony | BroadSoft | CISCO | Speak2Dial | Unified Communications | WFO | WFM | QA/QM | Speech Analytics | Visual Voicemail | SAAS | CRM | Salesforce.com | CIO Network | Business Continuity | Lower TCO | SEO | Managed Services | Mobile Convergence | Apps | Business Intelligence | Self Service IVR |
Listed skills include Saas, Enterprise Software, Crm, Telecommunications, and 46 others.
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A career timeline built from the work history available for this profile.
Menlo Park, CA, US
Genesys Cloud CX enables acceleration of business change and improved customer experiences - powerful motivators in the global marketplace where contact centers play a pivotal role in competitive differentiation regardless of size or industry. Genesys cloud offerings provide scalability, agility, and security. Genesys Cloud CX contact center solutions can.
Convergys is a leader in customer experience management providing clients and their customers with the best customer experience possible including contact center agents, the technology to support them, and analytics allowing continuous improvement cycles. - 100% of $6M 2015 Goal - Clients include Dish, Microsoft, USPS, Avista, Starbucks, Golden 1 CU.
Menlo Park, CA, US
Ending Bad Customer Service by supporting Genesys Hosted and SaaS solution providers in their efforts to sell Genesys software to their clients and prospects. Current Partnership coverage includes XO Communications, West Interactive, Sitel, Teletech, Teleperformance SaaS and Perpetual Software resale partnerships in North America. Past Partner coverage.
Portland, OR, US
- Responsible for all aspects of Sales and revenue for this rapidly growing start-up selling SaaS Social Commerce solutions- managed team of account executives- Met or exceeded aggressive revenue goals - signed 19 new clients in 9 months- Clients included Nike, Target, Levi's, Steven Alan, Perrin Performance, LongBottom Coffee
-Responsible for sales of Genesys solutions into existing named MSPs including First Data, Teletech, and SITEL. -Responsible for recruiting of MSP Channel partners in the western half of the US
eServices subject matter expert for North America for approximately 50 Genesys AEs and Partner sales professionals in North America. Manage sales of proactive/interactive Web based applications targeted at increasing sales of Genesys’s web suite including eServices offerings (Knowledge Base, chat, proactive communications, social media monitoring, virtual.
Subject matter expert and evangelist for the #1 VXML IVR and speech platforms in North America as an integrated component of Genesys's leading call center CTI and routing platform.- 110% of '08 Quota- Presidents Club '08- 160% of '07 Quota- Presidents Club '07- 160% of '06 quota- Presidents Club '06
Responsible for recruitment and management of Conversational Voice Response Resellers and Alliance partners in both vertical and horizontal application environments. Existing partnerships include Genesys, Microsoft, Scansoft, Softel, Verizon, Verascape, VoiceGenie.
Basking Ridge, NJ, US
Verizon CCS focuses on four distinct areas:- Natural language speech self service software and applications - Call Center consolidation enabling technology updating, technology outsourcing, and offshoreing - Managed Call Center infrastructure- Voice over IPAdditional enabling technologies and applications include CTI, routing, work force management, VXML IVR
Responsible for all aspects of Sales, Marketing, and Business Development reporting to the CEO.
Eden Prairie, Minnesota, US
Fingerhut Business Services, Inc; FBSI; Responsible for Sales and marketing of this wholly owned subsidiary of Fingerhut providing ousourced fulfillment, call center, data and financial processing, and merchandising solutions to Multi Channel retailers.
Other employees you can reach at genesys.com. View company contacts for 1 employees →
Mohamed Aslam
Colleague at GenesysChennai, Tamil Nadu, India, India
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Richmohr Andus
Colleague at GenesysNational Capital Region, Philippines, Philippines
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Evan Hollinger
Colleague at GenesysGreater Indianapolis, United States
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Pat Donnellan
Colleague at GenesysIreland, Ireland
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Daniel Soroa
Colleague at GenesysAustin, Texas, United States, United States
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Alvin Ong
Colleague at GenesysTaguig, National Capital Region, Philippines, Philippines
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Kazimierz Bednarczyk
Colleague at GenesysAddison, Illinois, United States, United States
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Brandon Bertrand
Colleague at GenesysCanada, Canada
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Ismael Jiménez
Colleague at GenesysGreater Madrid Metropolitan Area, Spain
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Aaron Chaskelis
Colleague at GenesysColorado Springs, Colorado, United States, United States
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Quick answers generated from the profile data available on this page.
Jeff Wiles works for Genesys.
Jeff Wiles is listed as Cloud Expert helping to build better CX for my clients and their customers at Genesys.
AeroLeads has found 2 work email signals at @genesyslab.com for Jeff Wiles at Genesys.
AeroLeads has found 1 phone signal(s) with area code 650 for Jeff Wiles at Genesys.
Jeff Wiles is based in Bend, Oregon, United States while working with Genesys.
Jeff Wiles has worked for Genesys, Convergys, Shopigniter, Inc., Tuvox Inc., and Verizon Ccs; Verizon Business; Mci.
Jeff Wiles's colleagues at Genesys include Mohamed Aslam, Richmohr Andus, Evan Hollinger, Pat Donnellan, and Daniel Soroa.
You can use AeroLeads to view verified contact signals for Jeff Wiles at Genesys, including work email, phone, and LinkedIn data when available.
Jeff Wiles holds Ba, Economics from University Of Colorado Boulder.
Jeff Wiles is listed with skills including Saas, Enterprise Software, Crm, Telecommunications, Ivr, Cloud Computing, Multi Channel Marketing, and Solution Selling.
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