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John Chun Email & Phone Number

Global transformation enthusiast and consultant | Expertise with the intersection of technology, operational efficiency, and the customer experience | Inspires and motivates change and value creation at Genesys
Location: San Francisco, California, United States 11 work roles 5 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Role
Global transformation enthusiast and consultant | Expertise with the intersection of technology, operational efficiency, and the customer experience | Inspires and motivates change and value creation
Location
San Francisco, California, United States
Company size

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John Chun is listed as Global transformation enthusiast and consultant | Expertise with the intersection of technology, operational efficiency, and the customer experience | Inspires and motivates change and value creation at Genesys, a company with 6207 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for John Chun.

John Chun previously worked as Senior Business Value Specialist at Genesys and Principal CX Advisor at Twilio. John Chun holds Certificate Of Specialization In Strategy, Complete from Harvard Business School Online.

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Email format at Genesys

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Genesys

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Profile bio

About John Chun

Accomplished consultant with expertise in building practices to drive revenue through long-term partnership with go-to-market teams and customers. My passion is centered on the intersection of technology, operational efficiency, and customer experience as enablers to inspire and motivate transformation and value creation. I am a team player with integrity and leadership experience; driven by goals and dynamic environments. I thrive when I’m able to:• Impact revenue by demonstrating to customers the potential of transformation and building roadmaps to unlock and maximize value creation• Build, scale and accelerate business value consulting practices that enable go-to-market teams to demonstrably prove the value of transformation• Collaborate with go-to-market teams to drive revenue and operational efficiencyOpen to connecting with like-minded people.

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John Chun's current company

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Genesys
Genesys
Global transformation enthusiast and consultant | Expertise with the intersection of technology, operational efficiency, and the customer experience | Inspires and motivates change and value creation
daly city, california, united states
Website
Employees
6207
AeroLeads page
11 roles · 29 years

John Chun work experience

A career timeline built from the work history available for this profile.

Senior Business Value Specialist

Current

Responsible for connecting customer experience delivery requirements to the vision of what is possible, and to the outcomes delivered by our platform. Map journeys with the customers, finding the moments of truth, quantifying the stakes, and telling the end-to-end story that makes acting an imperative supported by value benchmarking and quantitative.

Mar 2024 - Present

Principal Cx Advisor

Built CX consulting practice, drove adoption of CX consulting internationally, enabled sales team with value justification tools and narrative. Built and enabled CX maturity framework. Leveraged maturity framework to scale CX consulting and be more prescriptive.

Oct 2022 - Feb 2023

Principal Cx Consultant

Oct 2021 - Sep 2022

Director Of Value Consulting

Built value consulting practice, drove revenue across multiple verticals across North America, Latin America, Europe and Asia, enabled sales teams with value justification tools and narrative, built lead generation financial tools for field marketing and website, applied financial acumen to marketing campaigns.

Apr 2019 - Dec 2019

Principal Value Consultant

Apr 2015 - Mar 2019

Principal Financial Consultant, Solution And Portfolio Strategy

Dec 2012 - Mar 2019

Senior Financial Analyst

Improved ROI on IT capital investments, improved financial accuracy by collaborating with budget owners, drove greater financial and accounting acumen across the IT organization, implemented processes and procedures to improve accounting compliance and efficiency

Jul 2008 - Dec 2012

Associate

Robertson Stephens
1998 - 2001 ~3 yrs
Team & coworkers

Colleagues at Genesys

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5 education records

John Chun education

Certificate In Global Business, Complete

Global Business is a 4-week, 24-hour online certificate program from Harvard Business School. Global Business provides a grounding in the.

Certificate In Business Strategy, Complete

Business Strategy is a 6-week, 30-35 hour online certificate program from Harvard Business School. Business Strategy equips professionals.

Certificate In Strategy Execution, Complete

Strategy Execution is an 8-week, 40-45 hour online certification program from Harvard Business School. Strategy Execution teaches a.

FAQ

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What company does John Chun work for?

John Chun works for Genesys.

What is John Chun's role at Genesys?

John Chun is listed as Global transformation enthusiast and consultant | Expertise with the intersection of technology, operational efficiency, and the customer experience | Inspires and motivates change and value creation at Genesys.

Where is John Chun based?

John Chun is based in San Francisco, California, United States while working with Genesys.

What companies has John Chun worked for?

John Chun has worked for Genesys, Twilio, Twilio Inc., Bio-Rad Laboratories, and Kaiser Permanente It.

Who are John Chun's colleagues at Genesys?

John Chun's colleagues at Genesys include Dan Best, Daniel Wilkins, Brad Norton, Natalie Nobles, and Suyash Yadav.

How can I contact John Chun?

You can use AeroLeads to view verified contact signals for John Chun at Genesys, including work email, phone, and LinkedIn data when available.

What schools did John Chun attend?

John Chun holds Certificate Of Specialization In Strategy, Complete from Harvard Business School Online.

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