Jeff Xu Email & Phone Number

Shanghai, China

Shanghai, China

Acted as technical focal and support Apple Retail’s business strategy for 41 Apple Stores and major account team in the Greater China region. With a close connection to Global Field Engineering team, helped build and deepen relationships with business customers of all shapes and sizes.- Participated in large-scale projects and provided professional.

Shanghai

The first Sales Engineer hired by Apple Online Stores in China. Supported major account team and focused on architecting, deploying and managing Apple technology in enterprise environment. Coordinated with customers and third parties and analyze all customer requirements and design appropriate solutions.- Demonstrated Apple connectivity in varied customer.

Shanghai, China

Trine Technology provides enterprise solutions that help integrate mobile devices into the organization. Additionally, Trine Technology also provide unique onsite professional training of Apple products and software. We help business customers to use technology more effectively, help them succeed and to be the leader of the industry.

Shanghai

Rotated through various functions at Apple retail stores. Learned as worked in each role, studied retail business inside and out through training, hands-on experience, and mentorship.- Generated new leads and developed existing business customer relationships. - Conducted customer briefings to develop the potentials of Apple technology and prepared sales.

Shanghai

- Delivered over 800 1:1 training sessions for multi-level customers with topics of macOS, iOS, and professional applications. - Facilitated group workshops for youth programs and business customers. - Facilitated and mentored new employee training.

Shanghai

- Troubleshooted and performed repairs of Apple products.- Resolved customer complaints quickly and effectively and generated returns.- Built and maintained in-store wiki website.

Shanghai

- Provided sales support for all Apple products.- Ensured superior customer experience in a high traffic and diverse environment.- Led in-store news team to keep staff informed with latest company updated.

Shanghai, China

- Coordinated leadership meetings and business travels.- Prepared documents and designed presentation for meetings and events.- Facilitated on communication with international customers.- Designed corporate website and responsible for digital marketing.- Provided a variety of administrative support includes office supply ordering, etc.