Business Analyst
Current- Worked with Technical Success Manager (TSM) and Sales Engineers (SE) and gathered customer requirements and prepared detailed Cloud Risk Assessment (CRA) reports.
- Analyzed various customer cloud usage data and identified different risks such as Data leakage, malware, and other internal threats.
- Provided various product solutions to mitigate the risks along with CRA reports.
- Used Business analysis tools such as Tableau, Looker, MS Excel and provided detailed analysis of customer cloud usage pattern.
- Presented CRA reports to customers and provided solutions for identified risks.
- Prepared course plan using Showpad tool for new-hire training of TSMs and SEs.