Jegatha Selvaraj Email & Phone Number

• Worked with Technical Success Manager (TSM) and Sales Engineers (SE) and gathered customer requirements and prepared detailed Cloud Risk Assessment (CRA) reports.• Analyzed various customer cloud usage data and identified different risks such as Data leakage, malware, and other internal threats.• Provided various product solutions to mitigate the risks along with CRA reports.• Used Business analysis tools such as Tableau, Looker, MS Excel and provided detailed analysis of customer cloud usage pattern.• Presented CRA reports to customers and provided solutions for identified risks.• Prepared course plan using Showpad tool for new-hire training of TSMs and SEs.• Extensively used tools such as Confluence Wiki, Jira, Zendesk for requests and issues and created dashboards using EazyBI and created Service Desk Projects, Software projects and maintained them. • Used Gainsight and Salesforce to gather information about the customer.

● Done manual testing on Android Mobile App (Grapple).● Analyzed requirement and prepared test plans and executed test cases on multiple Androiddevices..● Used ADB and Android Studio to debug some of the memory growth and crash issues.● Worked with developer in debugging some corner use cases using Android emulator.● Done testing using wifi, mobile data and hotspot, application will perform different for eachnetwork connection.

Sunnyvale

Web Application and Mobile Testing (Android).Description of Project​: Worked on social game store,which provides a platform for all games. Our gamestores enable gamers to discover, download, play and share thousands of games with friends through adeeply social, highly localized gaming platform.Responsibilities:● Done manual testing on Loot and Playphone application which is a platform for various games.● Analyzing requirement and preparing the test plans, test cases for these applications.● Positive and Negative testing are done while testing and used JIRA for reporting the bug.● Performed Integration testing, Smoke testing, Regression testing, End to End testing for Lootand playphone application.● Used ADB logs to collect the data from the android device (mobile).● Done testing using wifi, mobile data and hotspot, application will perform different for eachnetwork connection.

Coimbatore Area, India

Adopted various technical methods to acquire the updated, first handed information directlythrough the reliable source for better data collection and management.● Participated in cross-browser testing.● Performed backend testing by writing SQL queries.● Used FIrePath and FireBug to debug and test the website.● Created and updated Test cases in excel sheet and executed them. Did Functional andregression testing.● Analyzed data from many different dimensions or angles, categorize it, and summarize therelationships identified.● Used photo editing software such as adobe Photoshop,check whether the images are doneaccurately to specifications.

Coimbatore Area, India

Designed and Development Website for Online Taxi booking using php as backend and mysql asdatabase.● This Application is designed for the purpose of maintaining customer bookings through MobileApplication, SMS and Call Center. Based on the availability of taxis, trip will be scheduled forbooked customers.● This website is successfully pushed to production.(http://ias.kgisl.com/portfolio-items/makkal-auto/)

Specializing In Software Quality Assurance, Quality Assurance

Responsibilities: ● Analyzed business requirements and suggested improvements to the product features. ● developed test cases.

Bachelor Of Engineering - Be, Computer Science