Jen Murphy Email & Phone Number

Rogers, Arkansas

Bentonville, Ar

Dallas/Fort Worth Area

Bentonville, Ar

Bentonville, Ar

-Coordinate and lead in-store print project meetings needing kick-offs, initiated, or status determined regarding timelines and key milestones. Ensure necessary individuals are in attendance of all necessary meetings. Distribute any critical communication to all necessary project stakeholders to call out any action items or next steps to move projects forward to completion.-Built and maintained timelines from project initiation to completion, working closely & reviewing Traffic, Creative Management and Business Partners for alignment on timing. -Project planning management expert. -Work as liaison between Marketing Operations, VM Services and Category VM to schedule, coordinate all creative projects into Marketing Leadership review agendas, ensuring the necessary individuals are invited and review decks have been provided.-Work with Traffic and the Category PM teams to ensure routing of concepts, layouts, copy and artwork are completed through all stakeholders on time.-Identify conflicting changes, expectations, conflicts, risks, delays, and review/communicate with the appropriate individuals to gain clarity and resolution or obtain deadline extensions to keep the project on track. Provide updates to Management on status of all projects required.-Ensure the Print Procurement team is engaged in all projects at the appropriate stage of the process and make sure key milestones are met in the timeline. Assist with reprints and inventory requests as needed.

Dallas/Fort Worth Area

Texas

• Monitor and report progress of projects against initial expectations and communicate variances between the plan and actual results• Track and report task and resource project compliance• Supported in all project planning• Ensure proper and timely communication with all pertinent parties based on outstanding requirements in lifecycle project standards• Responsible for tracking and reporting on the project lifecycle which includes project initiation through implementation, closure and post implementation support• Responsible for formatting agendas on upcoming team meetings• Maintained FAQ documentation for standard meetings• Maintained attendance for the standardized meetings

• Responsible for all aspects of managing a store, including completing operation liability to achieve sales, service, organization, customer satisfaction and profitability goals in compliance with company procedures• Developed and executed short and long-term planning to achieve regional strategic goals• Handled inventory, merchandising, loss-prevention and staffing issues to resolution• Maintained and executed hiring necessities of the sales support division by recruiting, identifying, selecting, orienting and training employees• Managed the interview process by scheduling and communicating with candidates • Utilized various interview techniques, such as resume screens, telephone and in-person interviews.• Increase candidate generation through job fairs, internet recruiting, and network groups• Maintained staff by coaching, counseling, disciplining employees through planning, and monitoring job results• Responsible for 30 day, 60 day, and annual development/appraisal plans for direct reports.• Sustained standards of daily payroll based on the overall store’s business• Took on role for scheduling staff of 40 employees through ACES software product

Business Analyst• Made an immediate impact on customer base by contributing to the enhancement of Symbio Solutions product suite• Gathered business requirements from stake holders to create User Stories and Business Requirement Documents• Collaborated with business users and development team members to provide clear and concise System Requirement Specifications• Discovered seemingly unrelated consequences of proposed changes to the system and brought them to the attention of decision makers• Proven flexibility and adaptation to new company objectives or changes• Champion of best practices and process improvement initiatives led by the Project Management Office QA Engineer•Analyze business and system requirements, to create and execute detailed test plans, and verify bug fixes. • Supported the management of the Software Development Lifecycle• Determined testing requirements, developed and reviewed plans for positive and negative test scenarios, conducted baseline testing, and generated defect reports• Designed test plans and defined cases for functional, integration system, and user acceptance testing• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes. • Attended weekly defect report meetings and presented progress updates• Developed and maintained procedural activities to improve the accuracy and efficiency of achieving organizational objectives

• Provided exceptional customer service to local agency list and repeat accounts, while successfully upselling related products. • Regularly prospected, developed, and sold new accounts.• Maximized potential for success by utilizing all available sales tools; provide support materials and advertising presentations as needed to all accounts.• Performed other related duties as required and/or assigned by Radio Sales Managers.

Bachelor Of Arts (B.A.), Psychology

Education record