As a Client Services Manager at Businessolver, I lead a team of Configuration Specialists and Client Champions who design, configure, and test enhancements to existing capabilities and new modules for our clients' benefits administration web platforms. I have been working in this role for 3 months, and I have been with Businessolver for a year, starting as a Configuration Specialist myself in Nov 2022 after boomeraging back. Overall I have six years experience with Businessolver.I have over 7.5 years of experience in the benefits administration industry, having previously worked as a System Specialist at benefitexpress, where I was responsible for the functionality and integration of data between all the systems. I have multiple certifications in insurance and real estate, and I received a scholarship and an award from Iowa State University for my academic achievements and leadership potential.My core competencies include customer success, social networking, customer relationship management, web platform configuration, project design and communication, and cross-departmental collaboration. I thrive on helping others learn and grow, and I enjoy working with onshore and offshore resources to deliver solutions that meet the needs and expectations of our clients and partners. My mission is to help the passionate succeed, and I am motivated by the opportunity to make a positive impact on the lives and businesses of those I work with.
Listed skills include Social Media, Event Planning, Social Media Marketing, Customer Service, and 33 others.