As a Revenue Cycle Program Manager at Octave, I leverage my 11+ years of experience in medical billing to oversee and run successful projects and training initiatives. I have a certificate in Medical Billing and Coding from Carrington College, and I am proficient in various software and payer sources, including Welkin, OpenPM, Medicare, and Medicaid. I am passionate about delivering high-quality customer service, ensuring accurate and timely billing, and adhering to all HIPAA guidelines and regulations.In my previous role as a Medical Billing Specialist at Octave, I prepared billing data and medical claims, verified insurance benefits, collected patient payments, and assisted with health insurance. I also managed training projects, wrote SOPs, and trained new hires on the billing systems. I am a driven, creative, and perceptive leader with strong analytical, interpersonal, and problem-solving skills. I excel at collaborating with senior management and colleagues to identify and resolve complex issues and deliver practical business insights.