Jen Erickson Email & Phone Number

With a team of amazing content creators, SEOs, engineers, marketing team and more- I manage and help implement strategies from both an organic content and technical perspective for the #1 health information website in the world. We help people make better decisions about their health and well-being.

Greater San Diego Area

-Identify technical and content related improvements to existing large enterprise client websites -Audit, create POVs and specifications on new site builds; assist with client marketing campaign projects and synergize with Paid team to drive collaborated results-Create roadmap of projects to evaluate business among core success metrics and set appropriate timelines and performance benchmarks-Prepare, partner with Analytics, and create reports to gather insightful data to drive SEO strategy-Monitor performance and evolve KPIs and strategy in order to transform learnings into wins-Host Bi-weekly SEO knowledge sessions ensuring team and stakeholders are up to date on SEO news

Greater San Diego Area

* As SEO manager, role includes managing day to day activity for clients covering all aspects of SEO.* Ownership of website audits to creating effective SEO strategies, in order to improve organic visibility and increase site traffic.* Responsible for keeping self educated for continued development in the Digital Marketing space* Lead the reporting and presenting of results to clients.

Greater San Diego Area

-Own, lead and strategize as part of an in-house role to improve qualified organic search traffic & online conversions -Work with content and demand generation team in approving, editing, and testing SEO optimized web copy -Create and present reports on key metrics to track against goals, and to identify trends, successes and opportunities -Present SEO recommendations to internal website team & lead organic search ROI by recommending & implementing site recommendations-Partner with SEO Agency to define and approve requirements, and to set search goals and benchmarks-Recommend changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords-Assist with analyzing paid campaign data to provide campaign optimization recommendations-Perform ongoing keyword research including discovery and expansion of keyword opportunities and content gaps in each stage of the user journey

Greater San Diego Area

***Awarded: 2016 Professional Services Employee of the Year ***Awarded MVP of the Month June 2016***Accomplishments: 2017 best client retention rate-Identify target keywords, and provide on-page and off-page recommendations for SEO coding, structure, content, social and linking best practices-Manage and assist with the set up of paid search campaigns for multiple clients; developing and executing testing across campaign variables for client specific insight-Communicate across teams with writers, social media, paid, media, marketing, graphic designers, and management team-Clearly communicate SEO best practices and how to apply them to our client's sites and provide guidance to clients in issues of a technical nature to clients in a non-technical field-Implement and assist with creating Onboarding Recap Emails, Revised Master Packet, and Calendar system to better build client relationship and retain clients-Train new Account Managers SEO best practices, retention techniques, workflow, and production work

San Diego, California

- Coach current clients with professional recommendations in regards to website design & SEO - Responsible for initial creation, and set up, and onboarding of new client's websites - Monitor success of new clients by providing quick follow up and resolutions - Strategize with clients involving SEO best practices and search engine marketing recommendations -Performing ongoing keyword research including discovery and expansion of keyword opportunities-Work with editorial and marketing teams to drive SEO in content creation and content programming-Deliver a world class client experience which promotes a high level of confidence in iMatrix through service excellence, SEO coaching, product expertise, aggressive follow-up in communication, and accurate results in deliverables-Ensure consistency of overall website look and feel, branding, navigation, and usability to ensure optimal website experience for the customer-Collaborate and partner with additional marketing and cross-functional teams (onboarding, social media, media, professional services) to understand website improvement opportunities; define priorities and set implementation plans.

San Diego, Ca

-Awarded MVP of the month within the first 3 months. -Possess a competitive spirit and desire to meet and exceed sales goals (Top 20% consistently) -Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools in order to educate and cross-sell-Understand and analyze customers' needs and help them discover how our products meet those needs-Educate and engage customers through product demonstrations-Interact with customers and provide prompt and courteous customer service to all customers-Create, maintain relationships with customers and businesses, and build loyalty

San Diego

-Overcome all obstacles to provide extraordinary guest service -Responsible for opening and closing procedures including prepping for events, serving, maintaining guest satisfaction and adhering to safety food guidelines. -Work closely with event coordinators and management to ensure proper set up, food service, and breakdown of each event -Previous events SeaWorld catered to includes such companies as: SouthWest airlines, employee parties, Hilton, and more!

-Promoted from Christmas Intern to Coordinator for three different departments within 3 months -Provided top customer service while selling extraordinary merchandise through multiple mediums including in store, phone, and email. -Closed sales across all categories of merchandise while maintaining high level of customer satisfaction-Assisted public relations with various duties in prepping for events, parties, and fashion shows -Maintain customer loyalty and relationships & communicate with third party vendors

Greater San Diego Area

-Provide world class customer service and food quality to all guests -Initiate and engage in team meetings to promote daily goals and generate positivity -Orient new team members to their facilities and build morale and workmanship-Assist in administrative duties including phone duties, orders, scheduling, computer work