Jack Englert Email & Phone Number

Atlanta, GA, US

Boston, MA, US

New York, NY, US

Directly responsible for consolidating, managing and driving the continuous evolution and improvement of Medidata's global cloud infrastructure and associated operational procedures. Lead the cloud operations, SRE, security & compliance, and infrastructure functions for our global SaaS portfolio. Oversee the operating budget for all service delivery teams.

New York, NY, US

• Directly responsible for the operation and innovation of the technology blueprint that is utilized throughout our global hosting environment and corporate infrastructure. Evaluate and utilize various technologies to.
• Championed transformation to DevOps and SRE culture by aligning teams, processes, and tools.
• Oversee all operations of private cloud operations (network, storage, security, virtualization, monitoring, testing, reporting, compliance) and corporate infrastructure
• Create vision and guidance on future growth and scale to meet business demand
• Provide leadership for teams in APAC, US, and EU to ensure collaboration and coordination on corporate objectives
• Ensure all DR/BCP practices are scaled to meet the demands of our platform

London, GB

• Provide strategic leadership for all IT Infrastructure operations in the US, Europe, and Central America
• Provide network architecture review and design recommendations to support service availability requirements.
• Oversee all virtual and physical server environments (VMware vSphere 5.x & 6.x / Dell server architecture)
• Developed life cycle processes for all applications and systems
• Manage Cisco based network infrastructure utilizing Nexus and Catalyst platform
• Advanced knowledge of Microsoft technology stack systems configuration and management (Windows Server, Active Directory,.NET, IIS, Exchange, OCS, SQL Server, etc.)

London, GB

• Provide strategic leadership for all IT Infrastructure operations in the US, Europe, and Central America
• Provide network architecture review and design recommendations to support service availability requirements.
• Oversee all virtual and physical server environments (VMware vSphere / Dell server architecture)
• Developed life cycle processes for all applications and systems
• Manage Cisco based network infrastructure utilizing Nexus platform
• Advanced knowledge of Microsoft technology stack systems configuration and management (Windows Server, Active Directory,.NET, IIS, Exchange, OCS, SQL Server, etc.)

Little Rock, Arkansas, US

• Oversee all IT/network infrastructure operations
• Administrate help desk operations
• Deployed/adminster ShoreTel VoIP phone system
• Completed SAS70 compliance for IT Operations
• Control purchasing/budgeting for all IT infrastructure
• Deliver all IT services with greater than 99.9% uptime

- Provide network support for all faculty, staff, and students (Windows Server 2003/2008, MS SQL 2005, MS ISA Server 2006, Watchguard Firewall, Backup Exec)- Designed storage area network for campus (currently over 8.5 TB of data)- Support all wireless devices and smart/PDA phones - Deliver security administration for all computer systems- Developed web.

San Jose, California, US

·Responsible for the successful roll out of new feature releases into production, the creation of specs for tools to monitor the health of all aspects of the service, and input into the capacity planning methodology that drove expansion of the service·Maintained/deployed over 500 Windows and UNIX servers and the redundant private network that delivered our.

Carlsbad, California, US

·Integrated Apropos CTI and IVR solutions for primary US and UK support centers·Developed ACD and Web reporting metrics for support center (historic and real-time)·Administered the Windows NT lab for Customer Support and Training (Pleasanton)·Developed Global Support Strategies for support various hardware/software technologies (24x7 supportweb, voice over.

Munich, DE

·Directed help desk and technology staff on a daily basis·Managed a systems lab for Windows and UNIX application testing·Increased performance metrics to exceed service level agreement 5 months ahead of plan·Implemented a technology plan for strategic, long-term growth- Beta test site for Vital Signs Software (Net.Medic products)- Integrated SunNet Manager.

Ba, Business Administration

Education record

Education record