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Jennifer H. Email & Phone Number

Technical Support Analyst at CallTrackingMetrics
Location: Denver, Colorado, United States 8 work roles
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Current company
Role
Technical Support Analyst
Location
Denver, Colorado, United States
Company size

Who is Jennifer H.? Overview

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Quick answer

Jennifer H. is listed as Technical Support Analyst at CallTrackingMetrics, a company with 54 employees, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Jennifer H..

Jennifer H. previously worked as Digital Support Technican at Vision Media and Owner at Highwaze Solutions Llc.

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Email format at CallTrackingMetrics

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CallTrackingMetrics

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Profile bio

About Jennifer H.

Expert customer engagement personnel with writing and tech savvy skills. I have a drive to learn and form strong interpersonal bonds, the most effective team is a happy one! Coming from an immigrant family, helping the family business, strong work ethics, morals and self-sufficiency are deep rooted values that I strive to uphold. I believe that attitude is infectious and that the human element has been the cornerstone of any successful company. Whether it be between peers or with customers on the service line, positivity, empathy, and compassion leads to client retention, productivity, and a sense of fulfillment at the end of the day!FULFILLMENT = SUCCESS

Current workplace

Jennifer H.'s current company

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CallTrackingMetrics
Calltrackingmetrics
Technical Support Analyst
severna park, maryland, united states
Employees
54
AeroLeads page
8 roles

Jennifer H. work experience

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Digital Support Technican

Preferred vendor; Software and media content management, development and support. Main Duties: Tech Support, QA, customer service, knowledge base management, content and account management. Work and collaborate with major media studios.

Jan 2022 - Jun 2024

Owner

Highwaze Solutions Llc

Colorado, United States

We are in the business of helping others create opportunities for success!We specialize in: Consulting, research and writing and editing: standards of operations, manuals, contracts and employee handbooks, as well as assist in the process of applying for business licenses.

Jan 2020 - Jan 2023

Support Services Specialist

Remote

-Payments collections/ processing and e-commerce software support. Credit card and electronic payments.- Member and Client support. - PCI Compliance, MOCHA command prompt.- Contracts management and negotiations.

Oct 2020 - Jan 2022

Manager

Greater Denver Area

-Audit/Merchandise inventory/Loss prevention-BioTrack/ METRC proficient-Communicate daily with the Operations and/or other managers on sales and inventory reports-Ensures the bank safe has appropriate currency for daily operations-Marketing/social media (promoting sales and events)-Monitor site security (cameras, alarm systems, and.

Oct 2018 - Jun 2019

Lead/Inventory Audit

Northglenn, CO

-Assist in the review and coordinate daily perpetual inventory adjustments with Inventory Control Coordinator-Ensure timely resolution of retail inventory discrepancies-Enforce regulations and policies for compliance-Proficient in Flowhub and METRC

Oct 2017 - Oct 2018

Retail Specialist

Mmj America

Greater Denver Area

-Maintain customer accounts/ retention-Maintain a clean & safe work area at all times-Merchandise/organize/ record inventory-Provide outstanding customer service following all established guidelines, policies, and procedures-Record/report sales deposits-Proficient with BIOTrack

Oct 2015 - Jun 2017

Dispute Resolutions Specialist

Littleton, CO

-Account Management: Properly use billing, provisioning, trouble-ticketing, and related customer-management systems-Beta Testing-Dispatch (Schedule service installs and equipment shipments)-Handled high-priority escalated correspondences (ID Theft, Death, Collections,Technical)-Help Desk for partners/contractors/technicians on bundled/commercial accounts.

Apr 2008 - Oct 2014
Team & coworkers

Colleagues at CallTrackingMetrics

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FAQ

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What company does Jennifer H. work for?

Jennifer H. works for CallTrackingMetrics.

What is Jennifer H.'s role at CallTrackingMetrics?

Jennifer H. is listed as Technical Support Analyst at CallTrackingMetrics.

Where is Jennifer H. based?

Jennifer H. is based in Denver, Colorado, United States while working with CallTrackingMetrics.

What companies has Jennifer H. worked for?

Jennifer H. has worked for Calltrackingmetrics, Vision Media, Highwaze Solutions Llc, Evercommerce, and The Herbal Center.

Who are Jennifer H.'s colleagues at CallTrackingMetrics?

Jennifer H.'s colleagues at CallTrackingMetrics include David Cremen, Trisha Hand, Carl Thomas, Craig Dickerson, and Tierre Tates, B.A..

How can I contact Jennifer H.?

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