Jenn Kussrow Email & Phone Number

My role encompasses a broad range of responsibilities aimed at supportingmultiple C-suite executives. My daily tasks involve managing emails, calls,calendars, and scheduling appointments, along with leading project managementactivities. These include documenting policies and procedures, providing techsupport, updating the website, and overseeing multiple projectssimultaneously. Additionally, I coordinate travel arrangements, trackexpenses, manage basic accounting tasks, and handle incoming communications.Key Achievements/Contributions:• Played a pivotal role as the Executive Assistant to the Head of Growth,orchestrating intro calls, managing OKR projects, sourcing and screeningcandidates, and handling budget reports.• Established and led a team of six Executive Assistants, driving sales callsto achieve a conversion rate exceeding 80%.• Contributed as a marketing assistant, executing numerous campaigns andcollaborating with stakeholders on key decisions, which led to increased brandvisibility.• Directed varied marketing campaigns, including influencer partnerships, SEOoptimization, and targeted ads, significantly boosting brand visibility andmarket engagement.• Guided the sales team to a record-setting month in acquisitions, marking anotable milestone in the company's history.

Asheville, North Carolina, United States

I serve as an Executive Assistant, providing comprehensive support to C-suiteclients from diverse industries. My role is centered on ensuring efficient andproactive communication channels, developing, editing, and refining keypresentations, reports, and documents while safeguarding confidentiality anddata privacy. I am tasked with orchestrating executive-level meeting logistics,encompassing agenda preparation, note-taking, and the meticulous follow-up onaction items. Additionally, my responsibilities extend to leading off-siteevent planning, project management, pioneering process innovations, andmanaging teams. I also assist with an array of personal tasks tailored to eachclient, including scheduling, conducting research, and overseeing budgetingtasks.Key Achievements/Contributions:• Successfully administered multiple client accounts simultaneously,significantly enhancing organizational reach and client satisfaction levels.• Innovated and implemented systems and processes designed to elevateproductivity both for myself and my clients, streamlining workflows andenhancing efficiency.• Managed an Airbnb listing, which involved strategy formulation, seamlesscommunication, reservation management, and comprehensive financial oversight,contributing to diversified service offerings and enhanced client engagement.

Asheville, North Carolina, United States

I was responsible for steering the company's operations. This encompassed themanagement of employees and contractors throughout their lifecycle, fromscreening to dismissal. My leadership extended to web development projectmanagement, overseeing website coding, and ensuring effective clientcommunication to integrate feedback. I was instrumental in formulating andexecuting sales strategies, including conducting calls and meetings to fosterbusiness growth, alongside managing company communications and financialoperations such as payroll and invoicing. My contributions also includedsupporting our marketing efforts on social media platforms.Key Achievements/Contributions:• Significantly drove sales, achieving a 60% year-over-year increase, markingthe most profitable period in the company’s history.• Led a comprehensive sales strategy from inception to execution, securing a70% close rate and contributing to a 40% annual increase in profits by managingall aspects of client engagement from initial contact through to projectcompletion.