Jennifer Schaefer Email & Phone Number

St. Louis, Mo, Us

Saint Louis, Missouri

Greater St. Louis Area

• Partnered cross-functionally to implement strategic plans and drive key initiatives. • Facilitated training, documentation, implementation, communication, and management of company’s new go-to-market process, systems, and tools.• Provided thought leadership on the development and commercialization of company’s new core business platform.• Led project team that created digital product workflow within Salesforce.com environment.• Coordinated development, testing and training of sales enablement tool that would allow for increased flexibility and backend reporting for company and clients.• Led project team dedicated to the creation of a holistic budget management report (Epic in Agile) with goal of streamlining & standardizing reporting processes, reducing reports used by approximately 70%.• Led team of nine business consultants supporting company’s top clients by providing insights, campaign development, management, and results.• Leveraged change management and change leadership skills to lead team through significant company, departmental and role-specific transformation. • Collaborated across organizational boundaries on resource planning, developing and implementing org design, creating resource solutions, and developing cross-functional communication strategies.

Greater St. Louis Area

• Utilized operational expertise to partner with internal sales on the development of client marketing strategies. • Maintained knowledge of company’s products, systems, and templates; communicated updates to clients and internal partners to ensure client expectations and needs were met. • Partnered with sales, analytics, and media services to analyze past programs and identify success and improvement opportunities.• Provided crisis management when quality or platform breaches occurred, including root cause analysis and short-term and long-term mitigation plans. • Built confidence and developed open communication lines with clients and internal partners by developing trust and providing notifications and updates, expeditious follow-up and creating feedback loops.

Greater St. Louis Area

• Worked directly with clients, agencies, and internal partners to develop, estimate, and implement media solutions for company’s top client. • Owned relationships with key contacts at company’s top client. • Conducted category, brand and product analysis. • Created and implemented best practice processes and organizational methods for account team, including establishing a cadence for delivering media campaign performance results.• Served as subject matter expert for key core business platforms.• Continued to fulfill all responsibilities of Manager, Brand Development.

Greater St. Louis Area

• Partnered cross-functionally to develop, estimate, and implement media campaigns for key retail and manufacturer clients. • Tracked revenue and managed accounts receivable for manufacturer and retail accounts. • Gathered and evaluated data to create program results and client presentations. • Increased client satisfaction by troubleshooting, resolving and mitigating media campaign issues. • Reviewed and approved quarterly revenue summary statements.• Leveraged client, company and industry knowledge to onboard and train new sales team members.

Greater St. Louis Area

• Trusted advisor to clients and internal sales partners.• Owned execution and quality assurance of media campaigns for assigned clients; consistently achieved 100% quality rating. • Oversaw report development, interpretation and program budget management. • Served as media campaign knowledge center and advisor for clients and internal partners. • Supported new business concepts and products through testing, training, and documentation. • Assisted management in achieving departmental goals and strategies.

Bachelor Of Business Administration Degree, Marketing, 3.12

Activities and Societies: McKendree Choir

High School, College Prep

Activities and Societies: National Honor Society, Choir, Spanish Club, Yearbook