Jennifer Schaefer Email & Phone Number

St. Louis, MO, US

Saint Louis, Missouri

Greater St. Louis Area

• Partnered cross-functionally to implement strategic plans and drive key initiatives.
• Facilitated training, documentation, implementation, communication, and management of company’s new go-to-market process, systems, and tools.
• Provided thought leadership on the development and commercialization of company’s new core business platform.
• Led project team that created digital product workflow within Salesforce.com environment.
• Coordinated development, testing and training of sales enablement tool that would allow for increased flexibility and backend reporting for company and clients.
• Led project team dedicated to the creation of a holistic budget management report (Epic in Agile) with goal of streamlining & standardizing reporting processes, reducing reports used by approximately 70%.

Greater St. Louis Area

• Utilized operational expertise to partner with internal sales on the development of client marketing strategies.
• Maintained knowledge of company’s products, systems, and templates; communicated updates to clients and internal partners to ensure client expectations and needs were met.
• Partnered with sales, analytics, and media services to analyze past programs and identify success and improvement opportunities.
• Provided crisis management when quality or platform breaches occurred, including root cause analysis and short-term and long-term mitigation plans.
• Built confidence and developed open communication lines with clients and internal partners by developing trust and providing notifications and updates, expeditious follow-up and creating feedback loops.

Greater St. Louis Area

• Worked directly with clients, agencies, and internal partners to develop, estimate, and implement media solutions for company’s top client.
• Owned relationships with key contacts at company’s top client.
• Conducted category, brand and product analysis.
• Created and implemented best practice processes and organizational methods for account team, including establishing a cadence for delivering media campaign performance results.
• Served as subject matter expert for key core business platforms.
• Continued to fulfill all responsibilities of Manager, Brand Development.

Greater St. Louis Area

• Partnered cross-functionally to develop, estimate, and implement media campaigns for key retail and manufacturer clients.
• Tracked revenue and managed accounts receivable for manufacturer and retail accounts.
• Gathered and evaluated data to create program results and client presentations.
• Increased client satisfaction by troubleshooting, resolving and mitigating media campaign issues.
• Reviewed and approved quarterly revenue summary statements.
• Leveraged client, company and industry knowledge to onboard and train new sales team members.

Greater St. Louis Area

• Trusted advisor to clients and internal sales partners.
• Owned execution and quality assurance of media campaigns for assigned clients; consistently achieved 100% quality rating.
• Oversaw report development, interpretation and program budget management.
• Served as media campaign knowledge center and advisor for clients and internal partners.
• Supported new business concepts and products through testing, training, and documentation.
• Assisted management in achieving departmental goals and strategies.

Bachelor Of Business Administration Degree, Marketing, 3.12

Activities and Societies: McKendree Choir

High School, College Prep

Activities and Societies: National Honor Society, Choir, Spanish Club, Yearbook