Jenna Lee Email & Phone Number

Nashua, New Hampshire, United States

Auburn, New Hampshire, United States

- Met with Verizon Wireless management to scope project for installing site monitoring using smart control devices and our company's proprietary monitoring software.. - Created project plan to take concept to installation of over 1500 Verizon Wireless Hubs in the span of a year. - Prioritized and assigned all development and bug triage between team of.

Merrimack NH

• Met with sales team to review implementation of funeral home or cemetery management software contracts to evaluate scope and assess risk prior to project initiation
• Created and presented PowerPoint slide deck presentations detailing the implementation process and project plan to all stakeholders to set the stage for initiating the project
• Developed project plan and budget, coordinated with multiple departments including offsite and offshore teams.
• Worked with Changepoint Daptiv, Microsoft Project, Excel, Word, PowerPoint, Oracle Sales Cloud (OSC), Salesforce, SharePoint, eResolve
• Achievements: o Developed new processes for migrating current customers from a web based funeral home management software being sunset to a newly designed software application. Managed the implementation team of the.

• Followed projects from analyzing client requirements while in the sale cycle to developing project stages and assigning roles to quality control and testing, and then to website launch.
• Trained client to use backroom interface and ongoing support ticketing system.
• Managed team of UNIX/Linux Server administrators for over thirty servers hosting websites and email
• Used both traditional Waterfall and Agile project management practices. Worked with Microsoft Office specializing in Excel, Word, Access and Project; Ace Project, Basecamp, Teambox and other online project management.
• Achievements:o The Paper Store (a growing retail chain of brick and mortar store): Managed development of ecommerce website and seamless integration with POS system and warehouse operationso Business NH Magazine (a.

• Designed websites using PHP, HTML, CSS, JQuery and database development with MySQL.
• Specialized in using content management, ecommerce and complex search functionality.
• Maintained in house network and backup protocols along with managing a client support team. Used online ticket system integrated with CMS website platform
• Worked with Wordpress, Miva Merchant, SearchSpring, Accrisoft Freedom, Dreamweaver, Creative Suite 3 and QuickBooks.