Jenna Wright Email & Phone Number

Concord, Ca

• Provide superior customer service to 60 producers and internal employees• Create and prepare presentation materials• Work efficiently with other team members to ensure a productive workflow• Responsible for enhancing and preparing Excel spreadsheets• Assist in developing and enhancing PowerPoint presentations• Respond and manage requests from the operations department

San Ramon, Ca

• Ordered appraisals upon request from loan officers• Responsible for uploading appraisals to our network for access• Updating status on appraisals to loan agents frequently• Transferred phone calls from the front desk to various departments• Completed front desk duties and tasks on a daily bases to help with workflow• Sent out mail and UPS when requested from team members

Pleasant Hill, Ca

• Greet guests in a professional and friendly manner to create a welcoming atmosphere• Work efficiently with other team members to ensure a productive workflow• Maintain and balance cash drawer on a daily basis• Developed and maintained long term relationships with customers• Responsible for various bank tasks to be completed on time & in compliance• Informing/offering customers on various bank products & financial reviews

Clayton, Ca

• Attended to phone calls and assist customers with questions and their account information• Responsible for typing memos, reports and other correspondence• Selling rewards and movie passes to customers• Helping customers find certain movies while providing outstanding customer service