Jennifer Haley Email & Phone Number

West Memphis, Ar, Us

1550 North Ingram Blvd

• Managed the sorting and receiving of inventory• Assisted with hiring and training 10 employees• Demonstrated excellent people skills in both client and employee relationships• Maintained a high standard of office cleanliness• Onboard new employees• Facilitate in person and online training• Adhere to the marketing plan set by marketing leaders.• Implement promotions and giveaways as directed and provide associates with the necessaryinformation.• Develop logs and maintain an efficient stock of materials necessary for the Guest Service andPlayerRewards department.• Investigate and resolve guest complaints and issues in a timely manner.• Maintain strict confidential guidelines concerning all guest interactions and records.• Knowledge and ability to implement training, evaluation, and scheduling of Guest Service andPlayerRewards team members.• Conduct associate counseling and coaching sessions.• Conduct all associate yearly reviews, goal requirements, and the necessary paperwork in a timelymanner• Follow up with team members• Provide updates on compliance• Explain games, contests, drawings, and promotional giveaways to customers.• Assist sales manager with bus group/ bus coordinator• Play a key role in developing and implementing online VIP promotions and personal offers• Plan and execute VIP events, giveaways, and activities to enhance loyalty, reactivate dormant guests,and attract new VIP business

West Memphis, Arkansas, United States

Inspection of food and beverage product preparation program• Monitor and ensure completion of orders and communicate with engineering staff for all repairs• Monitor bar set-up maintenance programs, check buffet tables and coffee breaks• Maintain food and drink inventory• Resolve customer complaints or concerns• Ensure adherence to sanitation and safety guidelines• Present in a large group of audience• Train new team members• Provide updates on compliance

West Memphis, Arkansas, United States

• Create great experiences by treating each person as an individual and in a professional manner.• Perform functions within the guest management, player rewards, and other custom computer systemsto check guests in and out efficiently and accurately, update player rewards information, perform creditand cash transactions and authorizations, issue player cards, and more.• Explain games, contests, drawings, and promotional giveaways to customers.• Maintain strict confidential guidelines in all customer interactions and records.• Prioritize tasks, handle multiple projects simultaneously, organize assignments.• Read group resumes and know daily activities of groups.• Complete shift closing, drop cash and check payments.• Secure bank at all times.• Offer bell assistance to all arriving and departing guests.

1550 North Ingram Blvd

• Clear tables of dishware and napkins after meals, and return them to the kitchen• Prepare coffee, tea, and ice water for customers• Keep floors and chairs near dining tables clean by sweeping and mopping• Maintain appropriate stock levels of glassware, silverware, and dishware• Clean, sanitize, and reset tables after meals• Refill salt, pepper, and other condiments at table• Keep designated service stations clean and well stocked

100 Hino Blvd

• Attend daily/monthly meetings• Assemble components and entire parts• Operate machinery and inspect parts for quality• Operate heavy equipment such as forklifts and stamping presses• Support other Team Members in achieving daily targets• Rotate through all the tasks required in a process• Clean and monitor work areas.• Follow required Safety rules

Marion, Arkansas

Provide personal care to residents such as grooming, bathing, and dressing daily and as needed.Ambulate and transfer residents, using appropriate assistive devicesRecord resident vital signs, weights and measurements, food consumption, and other information as assigned.Deal effectively with residents, families and staff in a professional manner.Other duties as assigned by charge nurse and nursing supervisor.Attend required in-service education programs to meet state and facility educational requirements.

Certificate, Digital Marketing And Ecommerce With Ai Essentials

Developing digital marketing and e-commerce strategies Attracting and engaging customers through digital marketing channels like search.

General Education, Psychology, 3.0

Activities and Societies: T.R.I.O ProgramDuring my studies at Arkansas State University at Mid-South, I completed coursework in key areas.