Scheduled patient appointments. Coordinated appointment schedules for both the periodontist and patients' general dentists. Completed registration quickly and cordially for all new patients. Expertly filed patients' charts and processed billing and payments. Strictly followed all federal and state guidelines for release of information. Directed patient flow during practice hours, minimizing patient wait time. Verified yearly coding changes in ADA CDT manual. Maintained compliance of dentist's State required CE credits, tracking number completed and scheduling online and physical classes. Implemented digital front desk system.

Quality Assurance on website through multiple rebuilds. Compiled research for cases. Interviewed and compiled information on new clients. Reviewed correspondence and legal documents. Handled client inquiries, complaints, questions.

Observed and assessed student performance and kept thorough records of progress. Managed classrooms of 20 to 29 students during the absence of assigned teachers, both day to day and long term assignments. Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance. Delegated tasks to teacher assistants and volunteers.

Applied the positive reinforcement method to redirect negative behaviors. Assisted 5 children per station during small group learning periods. Set and communicated ground rules for the classroom based on respect and personal responsibility. Tutored children individually and in small groups to help them with difficult subjects.