Jennie Dede Email & Phone Number

Sunnyvale, CA, US

• Lead a sales team of 140 people from new business to global accounts, achieving over 100% of plan both years in role.
• Develop and execute the go-to-market strategy for Staffing customers, driving over $600M in revenue.
• Club winner in 2023

Sunnyvale, CA, US

- Lead a global team of approximately 1,100 customer success experts who drive customer value through trusted advisor relationships for a $5B+ business.- Led the transformation to a tiered service model including a robust "tech touch" experience for customers, driving efficiency and productivity into our operations as well as evolving the CSM role from.

Sunnyvale, CA, US

- Led a global team of customer success experts that focus LinkedIn's largest talent solutions customers with a focus on client enablement, churn reduction and maximizing ROI. Within my tenure churn has been cut in half, consistently leading the global business.- Built the implementation function that brings to life our enterprise programs throughout all.

Wauwatosa, Wisconsin, US

• Responsible for the strategic relationship between Cielo and client partners with focus on organic growth while leading a team that delivers exceptional service
• Lead a client portfolio of over 35M in revenue through an organization of over 250 people that delivers 11,000+ hires annually with client satisfaction scores consistently over 95%
• Develop leadership talent within the organization through mentorship programs, leadership training and creating structured stretch assignments for high potentials, resulting in the low turnover and high performing.
• Develop and implement service excellence initiatives such as centralizing reporting to increase the ability for leaders to “share our value, ” as well as continuous improvement efforts to increase profitability while.

Zurich, CH

• Responsible for centralized recruitment center as well as Direct Hire business for Adecco Staffing
• Increased fill rates in VMS customers by 50%
• Restructured recruitment delivery model to increase exposure and adoption by Adecco’s field organization in order to increase overall submittal coverage and improve submittal quality
• Developed field trainings to increase direct hire business resulting in 35% growth year over year

Chicago, Illinois, US

• Responsible for the quality and operational effectiveness of CareerBuilder's Source and Screen division. Responsible for year over year revenue growth of 162%
• Created a new product offering to deliver clients an recruitment solution between RPO and contingent staffing
• Developed formalized process with QA measures as well as developed recruiter scorecards for evaluation of performance and delivery for over 5,000 engagements annually
• Built an organizational structure from 20 to 150 including on boarding, training and development, and recognition
• Selected and implemented an ATS and project management system
• Created sales enablement tools to partner with a sales force of over 1,000 growing new business by $40M in first two years

• Operationally responsible for 50% of Spherion’s RPO annual revenue through the management of multiple Fortune 500 accounts. Responsible for year over year revenue growth of over 323%
• Developed and implemented strategic business plans for each unique customer relationship resulting in 100% customer retention rate
• Cultivated existing accounts in order to deliver new solutions and additional services
• Increased overall client satisfaction through developing training programs, implementing best practices and executing on strategies that focused on candidate satisfaction
• Managed national recruitment team of over 200 professionals and maintained employee satisfaction ratings of 90%
• Successfully managed annual profit and loss statement of over 25 million dollars