The last 20 years’ of my career has been dedicated to creating programs that support welcoming, inclusive, and supportive living environments for students. This includes piloting and leading programs that enhance student wellbeing using strategic planning, innovative problem solving, and a strong commitment to my work. I have honed skills in customer service, decision making, leadership and crisis intervention.Key accomplishments in my role include:“M” Award, the most prestigious recognition bestowed upon students, faculty or staff at SMU, for creating efficient processes to withstand the test of timeInitiated and piloted a Faculty-in-Residence program with 3 faculty members who resided in Living Learning Communities, Precursor to 11 Faculty in Residence in a Residential Commons/College modelInterim Director of Housing Operations, Dean of Residence Life, and Dean of Student HousingMy professional philosophy is centered on collaboration, organization, and continuous improvement. I believe in fostering a culture of open communication and helping others achieve their goals.