Jennifer Close Email & Phone Number

Florida, United States

Remote

Managed a team of 6 enrollment advisors and helped enroll applicants in a high volume, fast paced startup with a mission to reverse Diabetes.- Managed team of level 1 – 3 enrollment advisors to meet or exceed KPIs; established weekly one-on-one meetings; created and maintained scheduling document; analyzed team metrics; implemented action plans- Led.

Remote

Managed a coaching caseload of 300+ clients with a variety of health risks and goals at a leading preventative health company.- Identified and addressed coexisting health concerns; reviewed preventative health exam; asked pertinent questions during first coaching session; created SMART goals, utilized behavioral change methodologies- Provided exceptional.

Redwood City, California, United States

Assigned coach to 150+ individuals at a fast-paced digital health start-up.- Helped 70% of users who quit smoking in 2018 remain smoke-free during Pivot program; established rapport; gathered and assessed user history, goals, and challenges; provided actionable steps through mobile app using chat and text messaging features- Led operations to pull, clean.

San Francisco, California, United States

Drove data management and analysis via scrum team with engineers, quality assurance, scrum masters, and product designers. Collaborated to develop product and product features. Tested product and reported data. Optimized testing protocols and supported strategic analyses. Managed fitness testing team. Generated annual strategic plans.- Mastered technical.

CA, NJ, MI

Led multi-site and global wellness programs and fitness centers for clients including Google, Dow Chemical, and Thermo Fisher Scientific. Headed hiring and training. Championed annual strategic business plans.- Developed and incorporated process efficiencies to streamline data collection and analysis; assessed client site operating budget; identified.

Remote

Managed a coaching caseload part-time for a virtual global wellness startup utilizing video chats and daily instant messaging through a unique web interface.- Top 4% of all applicants passing rigourous screening to be hired as a Wellness Coach- Achieved 100% compliance on coach metrics which led to the Coaching Director assigning more challenging clients.

West Bloomfield, MI

Partnered with physicians and other health professionals to bring integrative and alternative medicine in a unique way within a hospital system setting.- Created innovative and holistic programs and classes to improve patient health and relieve stress while in treatment; collaborated with clinical team; identified problem to solve; brainstormed ideas.

Waterford, Michigan, United States

Led single-site fitness center and wellness programs for General Motors. Maintained client and union relationships. Reduced workforce injuries. Championed annual strategic business plans.- Strategically adjusted wellness programming based on trends, data, and feedback; data collection; analyzed in Excel; observed trends; shared outcomes and reports with.

Cape May, NJ

Supervised the treatment of 80 recruits throughout a rigorous early morning physical therapy program, evaluated injuries and advised treatment plans for 10-15 recruits daily, and provided therapy for over 50 United States Coast Guard active duty, retirees, and dependents each week.- Injury assessment and evaluation- Injury rehabilitation and treatment.

Master Of Science - Ms, Health Promotion / Exercise Science

Bachelor Of Science (Bs), Exercise Physiology (Minor Athletic Trainer)