I created engaging copy for marketing materials, monthly newsletters and award submissions, and managed a busy events schedule.↦ Oversaw logistics and marketing materials for industry events. Executed our busiest event season in 22-23, helping to bring in 819 new sales leads↦ Spearheaded annual Christmas good news stories campaign featuring clients. Drove 36% of all website traffic to the campaign↦ Identified relevant industry awards, writing submissions for the organisation and clients. Shortlisted for 72% of awards entered in 2022-23, winning 15%

I manage facilities and maintenance in our multi-purpose building, alongside office management and HR support.↦ Co-manage a £300,000 budget covering all centralised costs including maintenance, facilities, and staffing↦ Established strong working relationships with building tenants, helping to secure £216,000 of continued annual income in office rentals

↦ Grew our pool of active volunteers from 35 to 115 over an 18 month period by building effective working relationships↦ Successfully balanced the large scope of the operations role whilst also providing support to the whole staff team

Temporary role in which I supported the Marketing Executive to produce high-quality promotional content, and the Finance team to upgrade their royalty payment tracking system.↦ Created promotional materials within the brand guidelines for upcoming titles using InDesign↦ Devised questions for an author feature on the LUP website and social media platforms, maximising engagement for the new title