-Provide executive-level administrative support to the Chief Executive Officer by conducting research, preparing statistical reports and performing administrative functions such as preparing correspondence, receiving visitors, and scheduling meetings. Manage multiple tasks simultaneously. -Provide executive support to the Board of Directors.-Supervise receptionist and direct operations of the front desk. -Complete and ensure timely submission of agency correspondence such as: license renewals, insurance credentialing, managed care contracts, request for proposals, etc.-Manage and coordinate incoming Home Health referrals. Collect insurance authorizations, coordinate visits, track progress, ensure licensure compliance, track patient satisfaction and manage audit preparation.-Handle Emergency Preparedness activities, such as: coordinate required safety drills, ensure inspection compliance, determine disaster equipment needs, create and implement processes with procedures, etc.-Responsible for telecommunications including equipment requests, repairs, system revisions and billing.-Participate as a member of the Executive Team.-Serve as Building Coordinator, reducing overhead costs by negotiating maintenance agreements and managing all equipment purchases, repairs, maintenance, invoice approval and warranty tracking. -Complete extensive purchasing research prior to moving forward with all purchases over $500, saving the agency thousands of dollars. -Prepare donor letters, enter donor details in to E Tapestry database, update mailing list, complete website updates and other duties as needed. -Assist with coordination, volunteer management, implementation and tracking results for Agency’s events including the annual fundraiser-Also, managed build out of new office space for agency move that occurred in March 2011 including close communications with the general contractor, multiple vendors and staff throughout the 9 month transition period.

-Provided executive-level administrative support to the Senior Vice President, Retail Stores.-Prepared and submitted detailed Request for Proposals to airports for bids on concessions. -Managed and implemented new product rollout across 12 airport locations. -Updated and implemented planogram used as a field manual, in regards to operational and marketing policies and promotions.

-Provided executive-level administrative support to the Vice President-Marketing, Vice President-Sales, as well as, the Marketing and Sales Departments. -Participated as a member of the event team managing the 2007 Global Conference in Paris, France. Conference consisted of approximately 1000 attendees from around the world.-Managed and implemented mandatory photo contest executed across 400 locations. -Processed invoices and purchase orders, prepared and distributed reports to management, processed expense reports, tracked staff out of office time and various other tasks upon request.

-Provided executive level administrative support to the SVP-Film Merchandising (previously General Merchandise Manager), SVP-Database Marketing and Product Department with a demonstrated ability to improvise, improve procedures and meet demanding deadlines.-Served as primary point of contact between management, personnel, movie studios and vendors. Studios included Sony Pictures, Paramount Pictures, Disney, Warner Brothers, MGM and Universal. -Processed and maintained highly confidential personnel files including performance appraisals, salary and compensation records, non-published reorganization charts and studio and vendor contracts.-Scheduled and coordinated appointments involving regular manipulation of schedules for multiple busy executives with little available time. -Managed corporate credit card purchases and reconciliation of statements.-Reduced overhead costs by negotiating maintenance contract for new computer-based fax system and implemented setup for 40 employees.

-Supported President, VP Product Merchandising and Marketing Director with all administrative responsibilities.-Assisted in organizing the relocation of Blockbuster Music to new owner, Wherehouse Music including packing/shipping, determining department needs, keeping up on policy/benefit changes, etc. -Trained and supervised 2 temporaries during transition of Blockbuster Music to Wherehouse Music.

-Supported SVP, General Merchandise Manager and Product Department.-Served as primary liaison between management, personnel, clients music studios and vendors. Music studios included Sony, Universal, Warner and EMI.-Main contact for all level coworkers in the department when referencing policies, procedures, etc.-Received three promotions during this transition, including relocation with corporate move from Florida to Dallas in 1997.

-Provided administrative support to director. -Handled incoming calls and mail, greeted visitors, responded to inquiries, placed outgoing calls on behalf of executives, typed general correspondence, updated and distribute miscellaneous weekly reports, special projects, updated files, fax, etc.

-Reconciled statements, researched conflicts, prepared reports, etc.