Provide compassionate after care bereavement to families of the deceased. Coordinate transportation of the deceased to the crematory. Interview families, medical personnel, hospice administrators, and coroners to complete death certification and cremation permits. Write obituaries, notify social security and communicate with government agencies to ensure all after death required documentation is completed. Schedule cremations and communicate with funeral directors for transportation of cremated remains. Exhaust all resources to reach the deceased family members and next of kin. Meet with family to arrange details of after death needs and request. Work as deceased members liaison through the cremation procedure until cremated remains are returned to the family or authorized person. Receive and execute placement of the deceased body ensuring strict compliance to all laws and regulations.

Assessed areas of service concern and developed improvement plans.Negotiated new and existing purchase order agreements for vendors, monitor work order proposals for complianceMonitor and identify revenant business needs and accommodate by conforming purchase orders, vendor contracts and inventory replenishment processes

Managed at five locations for Wal-Mart Stores Inc. Promoted to Assistant Manager in 2000 and to Store Co-Manger in 2005. Supervising and mentoring, on average,15 salaried managers and 350 hourly employees at a time. Ensuring compliance with all applicable laws and company procedures. Conduct internal employee and customer investigations on every unethical accusation of behavior. Addressed findings of investigation and conducted required coaching and disciplinary actions. Analyze and interpret reports to monitor asset protection, inventory and financial expenses. Develop strategic plans of action to correct deficiencies. Maintain financial budget to align with profit and loss goals.