• Assist individuals and families with emotional suffering, offering new perspectives and tools to help alleviate struggles• Help to uncover unhealthy beliefs that effect their emotional state and behaviors• Increase awareness in the individual and the family system so they have more choice in who and how they want to be• Discuss and brainstorm how individuals cope with stress and difficult emotions• Address any addictive behaviors and find healthier ways to get their needs met

• Provide coaching to parents of young adults with addictions (substance and computer), assisting in limit setting processes and emotional support skills• Guide young adults with addiction and emotional issues to live healthier lives, assisting in the process of individuation from parents, setting and working towards appropriate monthly goals and objectives• Facilitate family therapy and updates for parents from the young adult and coaches, managing different perspectives, emotions, and expectations

Case management: collaborating with Caseworkers from Social Services, schools, Psychiatrists, Probation Officers, and the Courts.Crisis intervention with families on a regular basis, attending emergency meetings, reevaluating treatment goals and the means to complete them.Client intakes and evaluations, treatment planning and goal progression, referrals when necessary.Participates in internal consultation and supervision with team members and other professionals in the organization.

• Created, planned, and facilitated a curriculum for on-going classes on the following topics: emotional, thought and behavioral awareness; choices; empathy; communication; self-esteem; family dynamics; supporting others; and coping skills• Developed relationships with service providers of multiple institutions while participating in bi-weekly and monthly meetings of different committees (Network Against Interfamilial Violence, Committee Promoting and Protecting the Rights of Children, Network Promoting the Rights of Immigrants, Institutional Advisory Committee for the County of Upala, and the Young Person’s Committee) to create and complete annual work plans in order to serve, benefit, and organize the community in various ways: workshops on self care, drug consumption and violence prevention, recreation, recycling, girls and boys scouts, physical health, children’s rights, etc.• Served on the Peer Support Network Committee: designed, organized, and led initiatives for 156 PC Volunteers in order to provide increased emotional support: a relationship panel, stress management workshops, emotional and behavioral awareness, meditation, articles on different supportive topics, a self help book with vignettes written by current PCVs on different struggles, survey on why volunteers chose to complete service to benefit those considering Early Termination, mentoring program, one-on-one phone calls• Designed, coordinated, and implemented a four day conference with two other Volunteers for all Volunteers (105) that included: a project fair with nine different presenters, 15 booths where Volunteers represented and educated others on different institutional resources in Costa Rica, extra-curricular activities, logistics, team-building activities, etc.

• Supervised caseload of participants: weekly meetings with participants and phone calls with parents; case-management with pharmacy, parents, employers, therapists, and milieu workers• Communicated weekly with treatment team and daily with logs to provide consistency and the most beneficial support for participants• Co-facilitated group process• Taught life skills, boundaries, awareness, and emotional regulation in order to transition the young adults to independent living

• Managed own caseload of clients: treatment planning, interventions, collateral contact, paperwork• Participated in weekly supervision, team meetings (Child, Adolescent, and Family team), and training• Utilized proficiency in Spanish by communicating with monolingual family members of clients

• Counseled adolescents in positive lifestyles, habits, and relationships among adolescents and their families• Provided crisis intervention and skills at deescalating dangerous situations• Created, taught, and facilitated constructive group process activities: life skills, drugs and addictions, physical activities, group check-in, end of the day process group, etc.

• Provided in person and phone based crisis intervention; 60 hours of training• Conducted community outreach to homeless youth and adults• Met with families to teach family system dynamics awareness

• Helped facilitate and implement each patient’s individual treatment plan, charting relevant issues; led small groups; provided one-on-one contact; completed 320 hours of training; CNA & CPR certified• Assisted patients in problem solving appropriate behaviors when challenging situations occurred• Worked with ages adolescent through adulthood; used basic knowledge of Spanish language to translate between patients and staff• Enhanced understanding of mental health issues and the effects on children, adolescents, and adults.

• Assisted in the care of individuals with alcohol, drug and mental health issues• Gained knowledge of treatment for AODA and mental health clients• Interacted with a diverse population; utilized Spanish proficiency