Jennifer Prior Email and Phone Number

• Manages and coordinates requests for child welfare outcomes data as the primary liaison with Illinois Department of Child and Family Services (IDCFS) clients. • Analyzes outcomes data and prepares comprehensive and relevant reports for IDCFS administrators and policy makers.• Oversees the production of performance-based contracting (PBC) outcomes data reports for residential treatment and group home contracts; coordinated the expansion of the utilization of PBC outcomes data in contract monitoring.• Develops, delivers, and measures the success of trainings addressing the completion and meaningful use of the Child and Adolescent Needs and Strengths (CANS) assessment within the child welfare setting.• Currently managing the statewide implementation of reports resigned for use with direct service providers utilizing data from the CANS.• Supervises team of six individuals responsible for CANS technical assistance, quality assurance, and data management.

• Maintained quality of data pertaining to children and families involved in DCFS collected through the CANS. • Provided user support to improve reliability and compliance among CANS users through review of data and user outreach, in-person CANS trainings, and dissemination of compliance reports; conducted remediation for the IDCFS CANS 2.0 Certification.• Developed curriculum and facilitated the CANS Demonstration Project, a pilot program implemented to improve CANS usage, fidelity, and management among IDCFS and agency supervisors.• Received Northwestern Service Excellence Awards in 2012 and 2013 and Unsung Hero recognition in 2014.

• Met weekly for individual counseling with students needing academic, emotional and socialsupport• Facilitated high school transition counseling group for 8th grade students who are part of abehavioral management program• Member of the Student Support team, which coordinates academic planning and support,counseling services and special education planning• Organized high school fair for 8th grade students and their parents, attended by 12 BostonPublic High Schools• Presented high school application process workshop for all 8th graders; completedrecommendations for students applying to pilot schools• Acted as a liaison to two teams of teachers in the school to maintain awareness of school andclassroom climate and increase responsiveness of Student Support to student concerns• Represented Student Support team during parent-teacher meetings

• Liaison between company and customers as primary point of contact on claims• Responsibilities included assessing liability, adjusting claim payments, handling customercommunication, and facilitating meetings with customers• Represented company during Safe Driver Insurance Plan Surcharge Appeals hearingsconducted by the Massachusetts Board of Appeal on Motor Vehicle Liability; prepared andpresented liability arguments heard by judge• Provided expert knowledge during arbitration hearings and small claims suits

• Member of WNUR’s Executive Board and Programming Board as a representative to RockShow; collaborated with other members on issues of station policy during weekly meetings• Trained new disc jockeys on station policies, equipment, and show content; ran weeklyeducational meetings about music history and Rock Show content