Jennifer Schultz Email & Phone Number

Columbus, Ohio

Agile Leader for a high performing, self-organized Agile Team across remote locations that is responsible for building software solutions for the Personal Lines Sales and Servicing Value Stream with the best technology, processes, and tools. Collaborate to deliver business outcomes, using appropriate software delivery practices to continuously improve.

Columbus, Ohio

Responsible for implementing quality engineering practices to support and optimize scope/asset/regression level test suites and test automation assets for the PL PolicyCenter App Suite. Provide test leadership for all PL PolicyCenter releases facilitating daily Scrum of Scrums (SOS) & Defect Triage meetings to ensure adherence to release milestones and.

Columubs, Ohio

Program Test Lead for the multi-year Personal Lines Transformation (PLT) initiative supporting the new business intro and policy migrations from 5 Legacy Systems to Guidewire PolicyCenter and the new Nationwide One Product offering for Auto, Home & Umbrella in 47 states. Led/coached/mentored/motivated/influenced PLT Test Team of 80+ team members..

Columbus, Ohio

Managed NAPS SQA (Systems Quality Assurance) team that varied in size from 20 – 40 members including associates and contractors both onsite and offshore. Accountable for quality assurance and testing of all projects impacting the Nationwide Auto Processing System (NAPS), management of resource capacity and demand, work force planning, recruiting &.

Columbus, Ohio

Project Management responsibility for all billing projects including NAPS & FPS Integration to Billing Advantage while also functioning as the requirement lead, test lead, and NAPS SME. Co-managed and functioned as NAPS SME on New Company intros where my primary responsibilities were documenting system requirements, leading the downstream/interface system.

Columbus, Ohio

Led NAPS & AUS Y2K certification and re-certification testing efforts where my primary responsibilities were leading the NAPS & AUS end-to-end testing effort, documenting and organizing all certification documentation, and working with business partners, leadership and internal audits through the Y2K review and sign-off processes. Also led large NAPS.

Columbus, Ohio

Provided customer service to agents and policyholders for Commercial Assigned Risk and Personal Lines Auto in multiple states. Responsible for rate and commissions calculations, monitoring phone reports, KPIs, processing open items, bad checks, collections, new business, changes, and block agent transfers as well as training other team members. One of two.

Columbus, Ohio

Commercial Assigned Risk Analyst. Provided customer service to agents and policyholders for Commercial Assigned Risk policies in multiple states. Responsible for processing manual rate calculations on new business, changes, and cancellations in addition to calculating agent commissions and chargebacks.