Jennifer Silva

Jennifer Silva Email and Phone Number

Export Customer Service Specialist @ CRAFT
State of São Paulo, Brazil
Jennifer Silva's Location
São Paulo, São Paulo, Brazil, Brazil
Jennifer Silva's Contact Details

Jennifer Silva personal email

n/a
About Jennifer Silva

Professional with over five years of experience in foreign trade, specializing in the export process of crystal sugar and VHP, as well as customs clearance of products such as sanitary ware, laminate and vinyl flooring, ceramic coatings, and machinery. MBA in Logistics Management (2022), Bachelor's Degree in Foreign Trade (2019), and Associate's Degree in Administration (2016). Fluent in English and advanced in Spanish.

Jennifer Silva's Current Company Details
CRAFT

Craft

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Export Customer Service Specialist
State of São Paulo, Brazil
Jennifer Silva Work Experience Details
  • Craft
    Export Customer Service Specialist
    Craft
    State Of São Paulo, Brazil
  • Craft
    Export Customer Service Specialist
    Craft Apr 2024 - Present
    Miami, Flórida, Estados Unidos
    - Processing export booking requests for shipments in the United States, serving both internal and external clients.- Conducting follow-up on processes with clients.- Handling shipment billing.- Resolving issues among clients, agents, suppliers, and Craft offices.- Tracking LTL, FTL, Drayage, and shipments in transit to consolidation facilities, railways, or US ports.
  • Grupo Canex
    Analista De Exportação Pleno
    Grupo Canex Mar 2023 - Mar 2024
    São Paulo, São Paulo, Brasil
    - Coordinating the shipments of crystal and VHP sugar in containers and bulk.- Completing and managing processes in the Protheus system.- Issuing commercial invoices and handling customer billing.- Generating periodic reports related to the activity.- Resolving issues during the export process.- Requesting certificates required by other countries.- Responsible for responding to inquiries, providing documents, and managing internal and external contacts related to… Show more - Coordinating the shipments of crystal and VHP sugar in containers and bulk.- Completing and managing processes in the Protheus system.- Issuing commercial invoices and handling customer billing.- Generating periodic reports related to the activity.- Resolving issues during the export process.- Requesting certificates required by other countries.- Responsible for responding to inquiries, providing documents, and managing internal and external contacts related to shipments, unloading, contractual requirements, etc. Show less
  • Au Pair In America
    Intercâmbio Cultural
    Au Pair In America Feb 2021 - Feb 2023
    Geórgia, Estados Unidos
    - Immersive work and study exchange, which fostered significant personal and professional development within a new culture.- Enhanced communication, problem-solving, and decision-making skills, along with an increase in English language proficiency.- Assisted in the educational and social development of a group of four children.
  • Agility
    Assistente De Desembaraço Aduaneiro
    Agility Jun 2019 - Feb 2021
    São Paulo E Região, Brasil
    - Daily analysis of documents such as Pre-Alert, HAWB, BL, invoices, packing lists, certificates, etc.- Opening processes in the E-mix system, following up on processes for the client, and communicating directly with carriers and freight agents.- Experience in redirecting containers to a previously agreed customs facility with the importer.- Weekly execution of billing and issuance of invoices for carriers.- Documentation analysis for entering data into the DI system in Softway… Show more - Daily analysis of documents such as Pre-Alert, HAWB, BL, invoices, packing lists, certificates, etc.- Opening processes in the E-mix system, following up on processes for the client, and communicating directly with carriers and freight agents.- Experience in redirecting containers to a previously agreed customs facility with the importer.- Weekly execution of billing and issuance of invoices for carriers.- Documentation analysis for entering data into the DI system in Softway and Ecomex.- Requesting the sending of original documents to branches and partners via Sedex.- Linking ICMS payment in Siscomex. Show less
  • Yusen Logistics Do Brasil
    Estagiária De Exportação
    Yusen Logistics Do Brasil Aug 2018 - Jun 2019
    São Paulo, São Paulo, Brasil
    - Requesting and transferring bookings on carrier websites.- Sending the booking number to the client.- Generating the draft Bill of Lading (BL) on the carrier's website or the Inttra system.- Submitting the Verified Gross Mass (VGM) on the carrier's website.- Correcting documentation as needed.- Requesting shipment confirmation from the carrier.- Issuing pre-alerts, House Bill of Lading (HBL), and verifying the Master Bill of Lading (MBL).- Requesting payment and… Show more - Requesting and transferring bookings on carrier websites.- Sending the booking number to the client.- Generating the draft Bill of Lading (BL) on the carrier's website or the Inttra system.- Submitting the Verified Gross Mass (VGM) on the carrier's website.- Correcting documentation as needed.- Requesting shipment confirmation from the carrier.- Issuing pre-alerts, House Bill of Lading (HBL), and verifying the Master Bill of Lading (MBL).- Requesting payment and invoicing for processes. Show less

Jennifer Silva Skills

Communication Teaching Teamwork Critical Thinking Organization Skills Coaching Continuous Improvement English Financial Management Experience Mental Health

Jennifer Silva Education Details

  • Anhembi Morumbi
    Anhembi Morumbi
    Média 8,27
  • Etec Guaracy Silveira
    Etec Guaracy Silveira
    Admnistração

Frequently Asked Questions about Jennifer Silva

What company does Jennifer Silva work for?

Jennifer Silva works for Craft

What is Jennifer Silva's role at the current company?

Jennifer Silva's current role is Export Customer Service Specialist.

What is Jennifer Silva's email address?

Jennifer Silva's email address is js****@****jnj.com

What schools did Jennifer Silva attend?

Jennifer Silva attended Abracomex, Anhembi Morumbi, Etec Guaracy Silveira.

What skills is Jennifer Silva known for?

Jennifer Silva has skills like Communication, Teaching, Teamwork, Critical Thinking, Organization Skills, Coaching, Continuous Improvement, English, Financial Management Experience, Mental Health.

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