Designing data analysis systems for a start-up company’s genealogical research and SEO service toolset, including collecting data from various online sources, analyzing them using R scripts and Excel spreadsheets with graphs and chart to visualize findings, and working with programmers to create real-time data visualization dashboards.

Managing, analyzing and updating website content (ExoticEstates.com and others using Drupal)Organizing online store product categorization, buying option consolidations, search filters and SEO (PikStik.com and Hub4Health.com on Znode multi-storefront e-commerce platform) Synchronizing electronic calendar booking systems and designing custom registration forms (RentalReservationSystem.com and VBRO)Dealing with customer support inquires and assigning them to appropriate technical staffReceiving training in custom development software to provide support to the customers using these systems, from answering questions on how to use the advanced booking software to managing luxury rental property details for multiple marketing websites and scheduling systemsResponsible for reviewing and preparing employee time-sheets for final approval in accounting

Main point of contact for office, head office and human resources, greeting visitors and managing the main switchboardAssisting in organizing company events, space planning for venues booking meeting rooms and setting up conference meetings using Cisco's MeetingPlace systemPoint of contact for all office shipping and distribution needs including managing he online fed-ex account adding users with different access levels ordering Fed Ex supplies, QA/QC all outgoing packages for couriers logging weight and cost receive and securely hold UPS, USPS, and Fed Ex packages for staff and notify recipient of new delivery

Responsible for providing current and accurate information to the DMVProcessing SR22 forms that will be sent to the DMV using mail merge

Cross-trained as main back-up to receptionist, and in two other departmentsResponsible for increasing customer retention through accurate product knowledge Problem resolution while maximizing sales by providing meaningful product recommendationsHandling incoming calls concerning product inquires, customer service issues, orders, return, and exchanges, quality issues, change of ownership, or other account information inquires

Responsible for supervising 10-15 employees and coordination their training, work and schedulesManaging day-to-day operations of the restaurant and staff, daily safe count, monthly inventory, and bank deposits