Jennifer Fallon Email and Phone Number

• Currently directing a remote team of digital marketing professionals while executing retail-focused projects under the marketing communications umbrella for a Fortune 5 client.Skills: Digital Project Management | People Leadership and Development | Cross Function Team Management and Communication | Project Planning and Prioritization | Account Operations | Vendor Management | Creative Process Management | Project Forecasting

• Lead a diverse remote program team to deliver strategy, user experience (UX), visual design solutions, and front-end development supporting successive releases for a second-generation internal application for in-person and virtual event experiences for a Fortune 5 client.Skills: Program Management | Account Management | Team Building | Vendor Management | Project Estimations and Operations | SOW Creation | Creative Team Management

• Primary conduit between Experis and Cisco’s Digital Marketing Organization and Product Solutions & Marketing (PSM) organization. Core responsibilities include client relationship management, consultant team management, digital service delivery, strategic leadership, mentoring, team building, and operational SOW, PO and SLA management for an account with annual revenue of over $13M.Skills: Digital Marketing | Creative and Technical Team Management | Interview Preparation and Execution | Cross-Functional Team Leadership | Digital Project Management | Operational Oversight | SOW Creation | RFP Involvement | Service Transition Management | Reporting | Leadership | Project Portfolio Management | Coaching/Mentorship

• Core team member and Program Manager of the initial Buying Centers Central Office team [PMO] contributing to process development to establish governance of the Buyer Persona creation and refresh cycles. Skills: Program Management | Project Management | Vendor Management | Process Development | Leadership | Digital Marketing Management | PMO Development

• Managed a dense project portfolio of enterprise-level and small to medium-sized accounts supporting digital programs with concurrent development schedules delivered consistently on time, within budget, and with profitable margins.• Successfully scoped, evaluated, and prepared statements of work (SOWs,) collaborated on Requests for Proposals (RFP) and Requests for Information (RFI); presented methods and solutions for achieving project initiatives and goals. Grew annual project portfolio 4X.Skills: Operational Process Development and Oversight | Project Management | Team Building | Coaching | Vendor Management | Client Services | Digital Marketing Management | Competitive Analysis | Content and Technical Migrations | Marketing Operations | Project Portfolio Management | Budgeting | Risk Mitigation | Managed Service Delivery | Creative Project Management