Jennifer Black Email & Phone Number

Aurora, CO, US

Aurora, Colorado, United States

On the Epic Refuel project to optimize specialty clinic usage of the Epic EHR through training, personalization and optimization. Create, review and approve training materials. Manage team SharePoint site for document sharing. Schedule and execute provider optimization sessions, to enhance their skills in Epic and personalize the options that make the.

Trained and supported Epic Ambulatory and Inpatient providers and end users with a concierge style approach. Gained and maintained relationships with hospital and clinic leadership and executive leadership to ensure that their providers and staff had the resources needed to successfully operate the EHR for patient care.

Pueblo, CO

Practice supervisor for Gastroenterology, Vascular Surgery and Pain Management specialties. Successfully and proudly took my staff from the 40th percentile in associate engagement to the 90th percentile. Reduced budget through regularly monitoring and cutting charges that no longer served the practices.

Supported Providers and end users in the Meditech EHR. Ensured that they had the resources needed to successfully treat patients in an outpatient clinic setting. Gained and maintained relationships with clinic leadership and executive leadership to ensure compliance with organizational policies and core values.

Pueblo, Colorado

Worked the front desk of a busy sports medicine practice with three providers. Handled opening and closing duties to include scheduling, phones, payments and customers service issues. Created a front desk process that was adopted by the entire organization in Centura Health's first KAIZEN event in 2014. Trained new front desk associates to help them ease.

Successfully managed the front office of three employees. Organized and maintained relationships with several sub-contractors. Managed the ordering and allocation of supplies and expenses. Tracked the organizations fleet to ensure they were regularly maintained and properly used. submit all invoices for payment upon confirming the success of the projects..

Worked as a front desk associate for a busy outpatient family practice with five providers. Scheduled, checked in, checked out, took payments and handled telephones. Maintained strong relationships with my fellow associates and providers to ensure we provided the best patient care we could.