Jennifer Compton Email & Phone Number

Louisville, Kentucky, United States

Louisville, Kentucky, United States

Louisville, KY

New Albany, Indiana

Indianapolis, Indiana Area

Schedule Coordinator & Supervisor 2009 – PresentServes as Schedule Coordinator and Supervisor for this industrial equipment supplier. Supervises daily work activity of 11 service technicians located in 5 states, working directly with approximately 350 to 500 internal and external customers per week. Maintains responsibility for arranging technicians’.

Indianapolis, Indiana Area

Provided leadership as Service Dispatcher & Supervisor responsible for dispatching, scheduling, and closing-out calls. Processed service requests and prepared paperwork for escalated calls to ensure full customer satisfaction. Managed workflow for 7 service technicians with focus on minimizing service technician overtime. Dispatched and scheduled service.

Indianapolis, Indiana Area

Served as Inside Sales Associate responsible for developing and implementing strategic sales practices to drive sales goal attainment. Established new customer accounts and maintained existing customer relationships with a focus on long-term customer retention. Effectively communicated unique value proposition of the company’s products and adjusted sales.

Indianapolis, Indiana Area

Provided leadership as Office Manager / Assistant Branch Manager responsible for managing overall branch operations, including human resources, inventory management, customer service, and administrative management. Received all inventory and performed any adjustments for inventory management system. Enrolled new hires in company’s benefits and insurance.

Human Resources Certification, Organizational Leadership

Bachelor'S Degree, Organizational Leadership & Supervision, 3.353 Gpa