Jennifer Mann Email & Phone Number

Saint Marys, Ga, Us

Remote

● Provide single session telephonic counseling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.● Assess clients thoroughly to ensure appropriateness for short-term counseling.● Assess and manage high risk calls and working closely with individuals at risk.● Appropriately refer clients to external resources or within WPO as part of our holistic approach.● Collaboratively develop clear and concise treatment plans for clients.● Maintain clear clinical and task-oriented documentation in case management system.

Remote

● Telephonically address client concerns by conducting clinical intakes and referring clients to the appropriate resources, such as to a therapist or counselor● Provide remote crisis stabilization to at-risk clients● Using critical thinking and problem solving skills, quickly resolve issues and identify resources to ensure a positive client experience and complete satisfaction● Educate clients about resources, eligibility, and services with a positive and professional approach● Maintain complete and accurate documentation of cases within our proprietary database● Other duties as assigned

Yulee, Florida, United States

● Performed assessments as required and appropriate via electronic health record.● Completed developmentally appropriate, efficient, and relevant treatment plans and treatment plan reviews electronically and implements such plans.● Provided clinical services as defined in the treatment plan and consults with other involved patties, and referred for other services as needed.● Compiled and shared feedback data with referral sources.● Maintained the electronic health record in a timely, complete and accurate manner to include all forms required by the Agency, Medicaid, TANF, and private insurance.● Maintained attendance at staffing, hearings, meetings, etc. to keep continuity of care within the Agency, community and treatment related issues.● Demonstrated an understanding of job-related services, electronic health record standards, policy and procedures related to client care and documentation of all services.● Engaged in clinical supervision to ensure resolution of therapeutic and ethical dilemmas.● Participated as a team member and contributed to the enhancement of the department and Agency.● Performed other duties as assigned.

Master'S Degree, Human Services, General, 3.29

Bachelor'S Degree, Psychology, Final Gpa 3.49

Activities and Societies: Dean's List Fall 2015 Bachelor's Degree in Psychology with a Minor in Family in Human Development