Jennifer Mcniven Email & Phone Number

Avonmouth, England, United Kingdom

- Technical project planning, coordination and delivery lead- Collaboaration with cruise line partners to maintain fit for purpose POS software- Promote and adopt cross-functional teamwork- Data interation lead for time sensitive software implementation onboard cruise ships

Avonmouth, England, United Kingdom

- 1st, 2nd & 3rd line technical support to onboard retail teams for inhouse systems and data integration- Data integration lead for time sensitive software implementations onboard cruise ships- Technical relationship management with Cruise Line Partners- Develop and deliver ad hoc technical training material

Sage 200 Financials & Commercials with 3rd Party Addon Modules - Installation, implementation and support - Data migration - Software upgrades - Report and layout customisation using Sage Report Designer

Exeter, England, United Kingdom

- Elite POS for Sage 50 & Sage 200; implementation, end user training & all line support- EPOS software demos, pre sales- EPOS hardware sales- Project planning and management for Retail POS software migrations & new business- Customer relationship building & account management; with future business encouragement- Devise & develop excel dashboards for EPOS data

Exeter, United Kingdom

Sage 200 Financials & Commercials with 3rd Party Addon Modules - Installation, implementation, end user training, hand holding, 2nd/3rd line support - Data migration - Software upgrades - Project planning and management

Exeter, United Kingdom

Scotland, U.K.

- Sage 200 implementation, end user training and hand-holding support- Sage 50 audits, offering best practice recommendations- Report and layout creation and customisation using Sage Report Designer- Created Excel dashboards and Project Management documentation to improve business processes

Worldwide

- Fine Jewellery Sales, Marketing & Promotional Events on board Luxury Cruise Lines- Seminar development and presentation, including TV appearances- Reporting, merchandising and stock inventory

Athens, Greece

Advertising on Teletext, Icelolly and various other online portals, Purple Travel is an online travel agency that sell holidays to worldwide destinations (Beach, Cruise, Ski, City Breaks) using all major tour operators, flight providers and bed banks, including but not limited to; Thomas Cook Group, Thomson/TUI, Olympic Holidays, Low Cost Group, Virgin, You Travel, Med Hotels, Beds With Ease, A2B Transfers and Holiday Extras. Booking systems used: iSell, ViewData, TravelCat.Business Controller & Executive Assistant (Aug. 2010 - Nov. 2015)- Management and reconciliation of Purchase & Sales Ledgers and Bank Transactions - Sage 50- Salary calculations and payment issuance for 70 employees – worldwide- Implement and manage company cash flow and budget- Event planning, presentation development & project management- Diary management, arranging travel and accommodation plans Commercial Officer (Nov. 2009 - Aug. 2010)- Strengthening relationships & negotiating with suppliers for promotions and incentives - Financial management reporting of commercial statistics- New branch setup, marketing and promotionSales, Recruitment & Trainer (Oct. 2007 - Nov. 2009)- UK customer sales management – high conversion rate from enquiry to booking- Recruitment activities across all sales team functional roles- High intensity sales & software training which in turn lead to increased sales forceSee reference

Newcastle Upon Tyne, United Kingdom

- Team management, training & development - Customer event planning, advertising & management- Private exclusive client viewings and salesTraining courses attended: Team-building & leadership; Train the Trainer; Appraisals, Recruitment & Interviewing skills; Managing absence & staff retention; Profit & Loss; Pawn broking & cheque cashing.

Kefalonia, Greece

Kefalonia, Greece

Hatton Garden, London

Worldwide

- 3 contracts of 6 months + each, travelling to Alaska, Caribbean, Far East & Europe- Sales of exclusive diamond jewellery, timepieces & giftware.- International Show Lounge gemstone seminars (Black Pearls, Emeralds, Tanzanite).- Planning, advertising & hosting in-store promotional events (Example: Gold Rush in Alaska).

East Kilbride, United Kingdom

Glasgow, United Kingdom

Glasgow, United Kingdom