Jennifer Reynolds Email & Phone Number

Boston, Massachusetts, United States

Greater Boston Area

Boston, MA

Boston - South End

Boston, MA

Brookline, MA

• Oversaw and completed orientation process for all new employees, with a total of over 100 employees trained.
• Executed weekly scheduling for staff.
• Responsible for continuous updating of employee training materials.
• Maintained consistent cost percentage by fostering relationships with vendors/suppliers and routinely executing monthly inventory control and analysis, of up to $40,000 with target cost of 18-20%.
• Led setup and implementation of Aloha point-of-sale computer system; responsible for ongoing maintenance and updating, gathering staff input to help create a user-friendly manual.
• Served as prime contact with 25+ vendors booking all in-house promotions and marketing events; promoted events via Facebook, Twitter and in-house advertisements.

Brookline, MA

• Extensively trained over 20 new bartenders to ensure all restaurant policies/procedures were upheld and customer satisfaction was maintained.
• Frequently scheduled for highest revenue shifts as result of exceptional customer service and performance.
• Completed ServSafe alcohol awareness/service training complying with all law enforcement agencies.