• Form a team calendar to keep track of upcoming projects and deadlines to maximize efficiency• Delegate workload among my team for projects to have more creative input and success• Ensure the completion of the responsibilities of each member of the team by conducting weekly

• Reconciliated our bank statements by using excel to match the records of our cash inflows and outflows• Presented budgets to the events and marketing team for upcoming events (Socials, Banquet, etc.)• Conducted regular audits of LBSA’s financials to mitigate risk within the organization to provide assurance

• Drafted a pre-education phase for the Robinhood app for customers to learn about restrictions, reversals, and instant deposits prior to investing• Reviewed customer emails on Salesforce to determine leading issues driving CRR below 80%• Conducted interviews with customer representatives to have clarity on their obstacles to improve their experience

• Calculated daily store goals by comparing sales metrics from past years • Prepared shipments of 100+ online orders weekly and recorded the merchandise that was delivered• Maximized daily sale goals of 3000+ by upselling products with friendly customer service

• Introduced 40+ students every week to the university and took a lead role in increasing student retention• Collaborated with Academic Advising staff to support 500+ students with the course enrollment process• Established a safe environment for students by encouraging social interaction resulting in a smoother transition

• Maintained accurate financial records of cash inflows and outflows to efficiently meet financial obligations • Presented weekly reports to provide a snapshot of the organization’s financial health • Created financial statements to provide information about the financial position and cash flows of the organization

•Accommodated to different teams including food service, merchandise, & cleaning in the middle of shifts •Advanced my communication skills by working with a team in a fast-paced environment •Tracked inventory before & after shifts to forecast demand for the upcoming events