Jennifer Hart Email and Phone Number

• Front line role in processing memberships, cancellations, membership agreement forms, and branch communication using Salesforce• Conduct personal financial assistance interviews while exercising sound judgment and confidentiality• Monitor entrance and exit of all residents, visitors and areas around building• Conduct health screen checks and exure the members have booked their hourly appointments

• Roll teleprompter for talent during live and live-to-tape-productions• Load the scripts and make changes as needed• CG graphics operator

• Managed all the social media channels (FB, IG, Twitter) for MWC• Sourced and created editorial calendar each month; scheduled all posts using Hootsuite• Kept the tone of the business while creating content and engaging with followers • Created and/or sourced images for all social media posts (3-4 posts per week/channel)• Used Photoshop and Canva regularly to create images for newsletters, web banners, blogs• Wrote blogs on featured wineries each month and published on WordPress• Use SEO best practices to gain exposure when posting blogs on WordPress• Created email marketing campaigns using MailChimp for feature winery promotions • Attended various events to promote the company, talk to people and hand out materials• Analyzed website performance, PPC campaigns, and landing pages through Google Analytics• Utilized tools such as MailChimp, WordPress, Hootsuite, Canva, Photoshop and Google Analytics Campaign URL Builder

• Put graphics to air during live news productions• Proofread text on all graphic boards and keys for live shows• Used iNews for any edits or changes to the rundown • Helped launch the new National show and trained other staff on the revised format• Worked closely with the director to ensure graphic elements were correct

•Worked on the show "Context with Lorna Dueck"• Populated the library with video elements and copied over all metadata information• Researched and obtained permissions from media sources for visuals• Worked with the senior producer to gather the required elements for the show• Confirmed the edited visuals were ready for taping day• Ensured enough B-roll was downloaded for the editor to work with for interviews• Trained and assisted the freelance CG Operators for the show

Responsibilities:• Managed over 200 school yearbook accounts across Canada• Set up all accounts for schools; processed contracts, issued licences and confirmed pricing• Interacted with principal, teachers and parent volunteers to provide ongoing support • Continually updated yearbook marketing and support materials • Maintained and updated account database for marketing and yearbook departments• Deployed yearbook design software and handled any technical support questions • Provided customer service and creative support to all yearbook accounts• Utilized FTP servers to upload files for printing to outside sources• Proofed all files and pages of yearbook designs before sending final draft files to print• Assisted the data entry department during peak season timesSkills Used:- keen eye for detail - multi tasking - highly organized- thrive in a fast paced environmentAccomplishments:- oversee all yearbook accounts, see them through from beginning to end. Deliver a final product that we can be proud of.

• On-air delivery of keys and graphics for Sun News Network • Copyedited text on graphic boards and fonts• Worked mostly on live to tape talk shows

• Contributing Writer, Preemie Voices, 2014 – Shared personal story and photos for a book written by McMaster University doctor, Dr. Saroj Saigal• Documentary Spot, Preemie Voices, 2013 – Shared personal story on-camera as PR material for release of the book

• On-air delivery of keys and graphics for CP24 • Rolled all server playbacks (VTR)• Deleted or combined commercial breaks as necessary

RE/MAX Agents - 2012 • Wrote feature booklets, postcards, MLS Ads and other marketing material for agent• Wrote articles for New Homes Magazine and websiteCMP Magazine/Mortgagebrokernews.com (KMI Media) - 2010• Wrote various assigned topics relating to Canadian mortgage industry for print and online• Interviewed and gathered pictures to accompany the stories• Searched for current news topics affecting the industry and rewrote tighter copy for the web• Uploaded back issues to the website• Calculated web traffic using Google Analytics for bi-weekly meetings GlamBoulevard.com - 2008 • Wrote 8-10 fashion/beauty/news articles weekly; uploaded daily stories• Uploaded photos to accompany articles (using Word Press)• Wrote all headlines and photo captions Elevate Magazine - 2008• Wrote a cosmetic procedure piece •Attended the event with a television crew and gathered clips• Took pictures for the print piece• Interviewed the hosts of the event as well as various guestsMaclean's Magazine - 2005• Wrote an editorial column on a personal experience• Assisted with the television coverage for Global News Toronto, which won an RTNDA award.Medical Intelligence (OMNI TV) - 2005• Appeared as a guest expert relating to the Maclean's magazine article• Went on the show with the director of the program to help promote itLife Peak Magazine - 2005• Reviewed and wrote about assigned books sent to me• Wrote 1 – 2 book reviews for each issueDolce Vita Magazine - 2005• Wrote a two page spread on a jewelry/profile piece • Conducted the interview via phone - the subjects were in ItalyTravelhotnews.com - 2001• Covered and wrote about various travel events going on in Toronto• Interviewed and took own pictures for each event

• Built boards and graphic elements for news shows and/or inserted into reporter packages using Adobe Photoshop• Edited promos for Morning Live and uploaded to FTP (HD) or put to tape (SD)• Built and edited elements for Fight Now using Adobe AfterEffects• Assisted with any boards or animations for Crime Stoppers• Built Menu Bumpers for the channel and uploaded to the FTP site

• Assisted web design students with their studies and projects• Problem solve with students to ensure their understanding of materials• Regular use of Adobe Creative Suite 5 for class projects and assignments, specifically Dreamweaver, Photoshop and Fireworks• Helped with the creation of 10-12 page websites

• Fact checked and copy edited articles and other content for BELLE Magazine • Implemented changes using QuarkXpress• Assisted with any writing

• Copy edited all text on graphics• Built graphic boards for shows using Lyric• Used ENPS newsroom software for any edits or rundown changes • Worked closely with graphics department  • On-air delivery of graphics and animations (worked in control room) using Deko and Chyron

• Rolled teleprompter• Prepared scripts for anchors• Obtained interviews and clips by going on location with a camera person

• Oversaw live studio newscasts• Assisted with set up for location shoots               • Mic up guests and anchors for show