Customer Service Representative for National enrolled accounts with the Commercial roofing company

Assist existing customers with questions regarding their paper subscriptions ranging from non-delivery, payments, non-payments and renewals. Provide new customers with information to purchase subscriptions.

Administrative support for entire office. Managed accounts payable and receivables in QuickBooks Software. Direct incoming sales calls to the appropriate customer service representative. Coordinate weekly and monthly sales dollar reports for president and accountant.

Supported the Vice President of IT, Corporate Controller and finance team. Responsible for all their calendars, travel arrangements and weekly expense reports. Assembled and mailed monthly financial statements. Coordinated documents for monthly investment review meetings. Maintained company vehicle lease database. General administrative duties for department and other departments as needed.

Pipeline construction company specializing in energy infrastructure. Supported the Director of HR/Office Manager and Safety Director. Entered daily work hours for pipeline workers. Scheduled drug and alcohol testing for potential new hires. Maintained daily job site safety records. General administrative duties for both HR and Safety department as needed.

Supported the Vice President of Sales Operations and seven Territory Vice Presidents of Sales. Responsible for each of their individual calendars, travel arrangements and weekly expense reports. Developed and maintain weekly, monthly and quarterly sales metric reports. Responsible for developing Sales SharePoint site and maintaining current material for the site. Coordinated training programs for new employees. Participated in numerous trade shows and the planning and hosting of national events in the Pittsburgh area and United States.

Supported the Vice President of International Sales. Maintained weekly, monthly and quarterly sales reports. Coordinated training programs for new employees.