I am a collaborative, client centric project management professional with experience onboarding and servicing complex clients across multiple technology platforms. I pride myself on delivering comprehensive business solutions and working as an advocate for my clients, both internal and external. I am always eager to learn new skills and master new software to keep abreast of constantly evolving technologies and processes. As a quick learner I enjoy working in fast paced environments. One thing that is consistent is change, and I embrace the opportunity to make sense of ambiguous situations.I enjoy implementing operational efficiencies to reduce redundancies and increase bottom line profitability. My analytical and interpersonal skills have allowed me to successfully onboard clients by accurately gathering requirements, identifying areas of improvement, integrating their systems with multiple third party vendors, and training employees who use these systems to ensure quality adoption. Pairing my inquisitive nature with ongoing client communication has allowed me to develop creative solutions to maintain active engagement and satisfaction, long after the sale has been made.Expertise: project management, customer satisfaction, process improvement, implementation, on boarding, cross departmental collaboration, database schematics, dashboard reporting, advanced Excel, account management, training, payments.