Jenny Lin Email & Phone Number

A boutique consultancy that provides high-touch business process improvement advisory services.

New York, New York, United States

As a Project Manager, I've led impactful cross-functional projects, excelling in Enterprise Integration by implementing API protocols between Salesforce and ServiceNow. Spearheading process improvement initiatives for Interconnection Products across 50+ facilities, I managed change assignments and systemupdates. I emphasized comprehensive process training, gap identification, and astute recommendations, alongside reporting on KPIs and metrics. I developed a $1.3M survey program… Show more As a Project Manager, I've led impactful cross-functional projects, excelling in Enterprise Integration by implementing API protocols between Salesforce and ServiceNow. Spearheading process improvement initiatives for Interconnection Products across 50+ facilities, I managed change assignments and systemupdates. I emphasized comprehensive process training, gap identification, and astute recommendations, alongside reporting on KPIs and metrics. I developed a $1.3M survey program, orchestrating global surveys and internal training sessions, and enhancing the Customer Experience program. Additionally, I contributed to vital internal process documentation, ensuring seamless operational continuity for the Customer Operations Leadership group. Show less

New York, New York, United States

As a Process Analyst, my focus areas were in managing internal projects, leading the development of over 15 processes across 5 projects to optimize operational workflows. Noteworthy among these accomplishments was the tangible Return on Investment (ROI) generated by my contributions to the QTC Process. My forte lay in crafting comprehensive process documentation, particularly in bolstering Interconnection products, fostering standardization, and enhancing operational efficiency. I played an… Show more As a Process Analyst, my focus areas were in managing internal projects, leading the development of over 15 processes across 5 projects to optimize operational workflows. Noteworthy among these accomplishments was the tangible Return on Investment (ROI) generated by my contributions to the QTC Process. My forte lay in crafting comprehensive process documentation, particularly in bolstering Interconnection products, fostering standardization, and enhancing operational efficiency. I played an instrumental role in establishing CRB/Change Management processes by implementing submission forms for seamless project tracking. Furthermore, I enriched team knowledge on SOC2/PCI compliances through an informative FAQ document, thereby elevating internal compliance and responsiveness to customer inquiries. My unwavering dedication ensured meticulous adherence to compliance requirements throughout the documentation process. Show less

Arlington, Va

As a Senior Analyst, I led the development of standardized financial processes to enhance Financial Improvement and Audit Readiness. This included conducting internal training sessions on procedures like Hire to Retire, Budget to Report, and Procure to Pay.I conducted four comprehensive training sessions to ensure the team's understanding of the approved processes. Additionally, I established a Quality Assurance process for client deliverables and contributed to compliant training… Show more As a Senior Analyst, I led the development of standardized financial processes to enhance Financial Improvement and Audit Readiness. This included conducting internal training sessions on procedures like Hire to Retire, Budget to Report, and Procure to Pay.I conducted four comprehensive training sessions to ensure the team's understanding of the approved processes. Additionally, I established a Quality Assurance process for client deliverables and contributed to compliant training materials.Using Microsoft Visio, I analyzed and standardized process flows, aligning them with financial controls and regulations. Collaborating closely with client Subject Matter Experts, I gained their support for the standardized processes.Moreover, I efficiently managed and coordinated 26 workshops, ensuring smooth facilitation with adequate inventory." Show less

Secaucus, Nj

As a stowage coordinator, I analyzed stowage space for at least 2 U.S - Middle East Export ships every month, ensuring their optimal utilization. This involved conducting space utilization forecasts derived from booking orders provided by the Export Trade Manager. Collaborating closely with Marine Operation Port Captains, I developed intricate operational processes aimed at enhancing safety measures and reducing production time and costs. Additionally, I provided valuable guidance to overseas… Show more As a stowage coordinator, I analyzed stowage space for at least 2 U.S - Middle East Export ships every month, ensuring their optimal utilization. This involved conducting space utilization forecasts derived from booking orders provided by the Export Trade Manager. Collaborating closely with Marine Operation Port Captains, I developed intricate operational processes aimed at enhancing safety measures and reducing production time and costs. Additionally, I provided valuable guidance to overseas offices and agents regarding essential additional stowage information vital for import operations. Show less

Secaucus, Nj

My role involved close collaboration with departments like Accounting, Trade, and Operations to ensure efficient operations. I meticulously reviewed and validated billing accuracy for the US East Coast and South America. In 2009, I contributed to achieving a cost-saving of $100k for the company. Conducting Cost Analysis Measurements and monthly reporting for senior management was part of my responsibilities. I maintained robust communication and positive relationships with external third-party… Show more My role involved close collaboration with departments like Accounting, Trade, and Operations to ensure efficient operations. I meticulously reviewed and validated billing accuracy for the US East Coast and South America. In 2009, I contributed to achieving a cost-saving of $100k for the company. Conducting Cost Analysis Measurements and monthly reporting for senior management was part of my responsibilities. I maintained robust communication and positive relationships with external third-party vendors and contractors. Additionally, I assisted the Japan Headquarters, coordinating vessel schedules and operations at Caribbean ports through local agents. Show less

My role involved implementing Lean manufacturing practices and ensuring high production quality. I conducted production analysis on Cycle Time and Takt Time, resulting in detailed production process maps. Identifying non-value-added activities, I created new production processes to improve flow and reduce cycle time. Furthermore, I conducted production cost-saving analyses, educated operators on redesigned procedures, and drove measurable improvements by collecting and evaluating production… Show more My role involved implementing Lean manufacturing practices and ensuring high production quality. I conducted production analysis on Cycle Time and Takt Time, resulting in detailed production process maps. Identifying non-value-added activities, I created new production processes to improve flow and reduce cycle time. Furthermore, I conducted production cost-saving analyses, educated operators on redesigned procedures, and drove measurable improvements by collecting and evaluating production data. Show less

Pmp ® Certification Exam Prep Professional Development®

Executive Education: Lean Six Sigma Green Belt Course

B.A. Business Management