Jen Simpson Email & Phone Number

Greater Seattle Area

Mountain View, Ca (Remote Denver, Co & Seattle, Wa)

Managed business critical services sales and renewals for enterprise customers in both private and public sector markets. Responsible for $9M in annual renewal contracts. • Exceeded FY17 plan at 146% to goal; FY15 team MVP.• Partnered with renewal organization to secure an average of 500 services renewals annually through the existing enterprise customer base. • Assisted in scoping and closing large, multi-year service agreements for enterprise customers, including US Army, Boeing, Cerner, Kaiser, and AT&T • Introduced services portfolio overview to customers, sales teams, and renewal organization which grew customer interest and pipeline for services.• Collaborated with delivery organization and account teams at 30, 60, 120-day checkpoints to customize service offering and maximize customer success.

Mountain View, Ca (Remote Denver, Co)

Restructured an effective customer renewal program designed to increase annual renewal rates and retention. Trained internal teams on enhanced services resulting in an average annual 10-15% increase of services sales.• Achieved or surpassed 100% to goal annually FY13 – FY16.• Developed and implemented an efficient renewal process with clearly defined roles and responsibilities which increased renewal retention rate from 65% to 90%.• Systematically and meticulously maintained opportunity forecast and pipeline through Salesforce.com enabling clear data for supporting closing business.• Supported, educated, and enabled sales teams in effectively selling services, and delivery teams in providing customer support to Public and Private Sector enterprise customers across North America; managing a quarterly average of 120:1 internal business relationships.

Boulder, Co

Accountable for annual e-learning software renewal contracts for small to medium-sized clients totaling $500K. Tasked with identifying and composing material for executive management to attract and secure multi-million dollar clients.• Partnered with a cross-functional team to successfully launch the introduction of the company’s software solution to police force training departments countrywide, resulting in new successful sales. • Initiated an effective contract renewal process leveraging SalesForce.com, Hoovers, and internal materials, which resulted in capturing $200K in sales.

Los Angeles, Ca

Led team of 8 to foster sales growth and manage vendor and channel partner relationships. Supported diverse vendors and secured successful sales in their corresponding licensing programs.• Exceeded 110% to goal 2001, 2002, 2003, 2004, 2007, 2008; President’s Club 2007.• Facilitated the successful launch of key vendor programs, including BEA and CommVault, which resulted in the generation of $50+million in additional annual revenue.• Cultivated positive customer and vendor relationships leading to the growth of sales revenue year over year from $50 Million in 2001 to $173 Million in 2005, while maintaining maximum profit margins.