Jeremiah Saunders Email & Phone Number

I implement solutions for libraries, records management, and special collections in Fortune 1000 companies and major government agencies around the world, and I use what I learn along the way to help Lucidea design purpose-built software for knowledge management. I provide training to clients, deliver sales support demonstrations to prospects, and structure and present educational webinars to further Lucidea's commitment to assisting librarians with professional development.

Listed skills include Knowledge Management, Information Architecture, Library, User Experience, and 41 others.

• 

  Special Projects Librarian

  Lucidea.

  Sep 2006 - Present - Richmond, Bc, Canada

  • Provided on-site and web-based training to clients around the world using GoToMeeting,trained new hires on our products, and assisted with the onboarding process.• Delivered ~5,000 demonstrations of our software to date in support of the Sales Team usingvarious screen sharing software, as well as face-to-face demonstrations at 3 trade shows a year.• Designed and implemented databases and websites using our software for libraries in the publicand private sector clients around the world.• Worked on a multi-year project implementing our software for a network of NGOs based inGermany under my own supervision, while living in China from August 2011 to July 2012.• Responsible for updates to 30 product manuals in Microsoft Word and created 100+ trainingvideos using Camtasia for clients and staff.