Jeri Casey Email & Phone Number

North Haven, CT

New Haven, CT

• Provide general administrative and clerical assistance in high volume and fast paced Legal Department.
• Manage high priority, confidential, and time sensitive projects independently that influence litigation judgments for the company.
• Consistently uses sound judgment advanced analytical skills to produce top-quality work product.
• Responsible for maintaining unique department databases and spreadsheets; perform regular updates and audits to ensure accurate information.
• Assist paralegals with running reports and collecting documents for production during litigation.
• Draft and distribute weekly litigation matrix to internal and external personnel.

North Haven / New Haven, CT

• Responsible for corporate compliance analysis support regarding healthcare expenditures, utilizing several databases, including Cognos, HealthCare Professional (HCP) Spend Management, and Infor Expense Management.
• Maintained data integrity by verifying accuracy of data provided by internal employees.
• Collaborated with multiple departments, such as Legal, Customer Data Integrity, Finance, and IT, to ensure analysis and reporting were accurate and submitted in a timely fashion.
• Participated in drafting, testing, and implementing new improvements to HCP system.
• Assisted in developing healthcare business solutions for streamline usage.
• Developed and implemented processes in the project plan to accomplish goals and meet deadlines.

Norwalk, CT

• Traced monthly sales and resolved rebate disputes for distributors.
• Issued monthly credit and debits in SAP for assigned distributor.
• Communicated directly with distributors and internal sales force to resolve pricing, contract, or rebate issues.
• Provided pricing and rebate inquiry support for Covidien’s largest distributor.
• Created and maintained uniform inventory reports utilizing Access to streamline daily, monthly, quarterly, and yearly reports for management.
• Worked as a team player with records retention concerning file maintenance.

East Lansing, MI

• Managed campus wide recycling and refuse data from 2006-2008 utilizing Microsoft Access and Facilities Asset Management Information System (FAMIS).
• Maintained accurate data and reports utilized by the university to improve recycling trends and create a “green” campus.
• Produced weekly reports regarding waste and recycling trends for the campus administration.
• Assisted with the supervision and training of student workers in the office and wrote training manual for new employees.
• Updated route changes, container locations, and building information in department system.

Trumbull, CT

• Provided frontline communications support to Gartner Headquarters and its worldwide locations by facilitating all inbound communications, determining the status and nature of the call, and routing accordingly.
• Maintained internal documents for Corporate Client Communications Center.
• Trained in and demonstrated assistant management skills for department oversight.
• Created Standard Operating Procedures (SOP) for conference room scheduling, visitor areas, and use of projectors.
• Provided quality customer service to current and prospective clients.
• Identified and directed technical problems to the appropriate Gartner resource for proper handling.