Jeric Uy Email & Phone Number

Singapore

• Senior support on kdb+ based application. o Perform L1 and L2 BAU support.o Train the global support team that focuses on kdb+.o Drive the requirements to improve support capabilities such as monitoring, maintaining SLAs and provide documentation. • Member of global Market Data Services team that provides support for internal users of Bloomberg and Reuters data.

Singapore

• Production support lead on enterprise data warehouse built on kdb+ technology. • Deliver business initiatives by providing end to end engagement among the stakeholders. This includes tasks such as impact analysis, application enhancement, test scope assessment, non-functional testing and deployment. • Member of Trading and Market Data team.

Singapore

• Provide technical support for market-access gatewayo Develop and maintenance based on EDCso Liaise with pre-sales team on client requirements and develop sulutions.o Manage external client expectations software releases• Provide regional QA presence in APAC to for market data feed handlers (Wombat) and carry out all aspects of the test cycle:o Creating test plans and test cases based on business requirements and exchange specifications.o Test automation and testing using internal test framework.o Test execution.o Development of test tools.

Philippines

Professional Services Specialist (May 2008 – Oct 2010)• Closely work with account managers in the delivery of projects.• Provide an in-depth review of client implementation and provide recommendations for improvement. • Conduct on-site training on NYSE products.• Conduct FIX protocol training• Be responsible for maintenance and support on legacy projects.Quality Assurance Team Lead (Dec 2005 – May 2008)• Manage and train QA teams locally and offshore.• Manage QA release schedule and work closely with product management on delivery timelines.• Provide reviews on team performance. • Drive the development of tools for test automation.FIX Support Engineer (Nov 2003 – Dec 2005)• Provide technical support for clients in Asia-Pacific region. This involves troubleshooting client issues related to configuration and implementation.• Coordinate with development team on scheduling of bug fixes and releases• Manage client expectations on delivery of bug fixes to clients.Quality Assurance Analyst (Oct 2003 – Nov 2003)• Execute functional and regression test scripts.• Create test cases based on the requirements.• Set-up the environment for testing: this involves creating the scripts, configuring the software and developing small applications as required for testing.