Jerilynn Labas Email & Phone Number

Glastonbury, CT, US

United States

-Manage the client relations for assigned Ascend Learning ECSI project. Providing project metrics, updates and reporting.-Support Sales in US and international for the products.-Responsible for the implementation of new customer support client.-Managed incoming calls and emails from customers to ensure all questions or issues are addressed in a timely.

Hartford, Connecticut Area

-Responsible for determining medical exam requirements for various insurance companies. -Liaison role between insurance agents and medical examiners. -Communicated with examiners, agents and clients on a daily basis, to set up exams based on insurance limitations and adhere to HIPAA standards. -Handled conflict resolution and problem solving regarding.

Hartford, Connecticut Area

-Responsible for monitoring elementary school students in the cafeteria to ensure students safety and that rules are followed. -Worked closely with school administration to enforce rules and disciplinary actions are taken when necessary.

Hartford, Connecticut Area

Appointed by the CIO as Retirement Financial Procurement Gatekeeper, accountable for Retirement business technology purchases. -Ensured appropriate controls are in place including financial approvals and enterprise standards.-Developed and maintained procurement policy. -Managed all co-terminus maintenance renewals within division to validate that correct.

Hartford, Connecticut Area

Managed a team charged with Business Continuation Planning, Crisis Management, Enterprise wide projects and initiatives and Implementation planning for large integrated Technology Releases supporting 3300 users.

Hartford, Connecticut Area

Manages release activity for CIGNA Retirement applications from planning through deployment. Coordinate and monitor the migration of code across all platforms.