Jerome Davis

Jerome Davis Email and Phone Number

Director of IT at Fiserv @ Fiserv
brookfield, wisconsin, united states
Jerome Davis's Location
New Palestine, Indiana, United States, United States
Jerome Davis's Contact Details
About Jerome Davis

Jerome Davis is a Director of IT at Fiserv at Fiserv. He possess expertise in software development, sdlc, vendor management, it management, software project management and 10 more skills.

Jerome Davis's Current Company Details
Fiserv

Fiserv

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Director of IT at Fiserv
brookfield, wisconsin, united states
Website:
fiserv.com
Employees:
27171
Jerome Davis Work Experience Details
  • Fiserv
    Director Of It
    Fiserv Feb 2022 - Present
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  • Fiserv
    Manager
    Fiserv Jul 2019 - Feb 2022
    Fishers, Indiana
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  • First Data Education
    Manager
    First Data Education Jul 2018 - Feb 2022
    Fishers, Indiana
    My current position is Manager, Systems Development for First Data Education, managing our customer and agent facing applications. This includes call center support applications (Artiva and CARES), the customer website and the service layer team to support these applications. These systems integrate with telephony and our Interactive Voice Response (IVR) system. My teams support both maintenance and new development work. Additionally, I am responsible for First Data Education's transition to Scaled Agile Framework (SAFe), working with our agile consultants and transition team, to build and execute on the transition roadmap.
  • Navient
    Sr. Manager, Systems Development
    Navient Apr 2014 - Jul 2018
    Fishers, Indiana
    My current position is Project/Team Manager for our agent quality management system (QMS) and call center support application (CARES) which integrates with telephony and and our Interactive Voice Response (IVR) system. I manage a team of fifteen, supporting both maintenance and new development work. In this role, I am responsible for large projects through a full development life-cycle as part of multiple software releases per year. This includes providing project estimates, performing cost-benefit analysis, defining high-level business and technical design, resource planning, testing support, and implementation management.
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  • Navient
    Manager, Systems Development
    Navient Jul 2009 - Apr 2014
    My current position is Project/Team Manager for our call center support application (CARES) and our Interactive Voice Response (IVR) teams, controlling project work load for a team of nine analysts and twenty-two developers. In this role, I am responsible for large projects through a full development life-cycle as part of multiple software releases per year. This includes providing project estimates, performing cost-benefit analysis, defining high-level business and technical design, resource planning, testing support, and implementation management.
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  • Navient
    Systems Analyst
    Navient Oct 2002 - Oct 2009
    In this role I served as a team lead/manager for the for Loan Originations and Account/Loan Maintenance portions of Sallie Mae's FFELP Student Loan Originations team where I manage a team of four developers and analysts. In this role, I am responsible for large projects through a full development life-cycle as part of semi-annual software releases to include providing project estimates, performing cost-benefit analysis, defining high-level business and technical design, resource planning, testing support, and implementation management.
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  • Systems Consulting Group, Inc.
    It Consultant / Owner
    Systems Consulting Group, Inc. Mar 1995 - Oct 2002
  • Alverno
    Analyst
    Alverno 1991 - 1995

Jerome Davis Skills

Software Development Sdlc Vendor Management It Management Software Project Management Testing Erp Team Management Visio Requirements Gathering Project Management It Strategy Business Analysis Requirements Analysis Sharepoint

Jerome Davis Education Details

Frequently Asked Questions about Jerome Davis

What company does Jerome Davis work for?

Jerome Davis works for Fiserv

What is Jerome Davis's role at the current company?

Jerome Davis's current role is Director of IT at Fiserv.

What is Jerome Davis's email address?

Jerome Davis's email address is je****@****mae.com

What is Jerome Davis's direct phone number?

Jerome Davis's direct phone number is +130228*****

What schools did Jerome Davis attend?

Jerome Davis attended Indiana University Indianapolis.

What skills is Jerome Davis known for?

Jerome Davis has skills like Software Development, Sdlc, Vendor Management, It Management, Software Project Management, Testing, Erp, Team Management, Visio, Requirements Gathering, Project Management, It Strategy.

Who are Jerome Davis's colleagues?

Jerome Davis's colleagues are Dinorah Marquez, Rory Wong, Viswajith Rajan, Samira Sanders, Lohitha Gowda, Vandana Singh, Jinsi Philip.

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