Jerome Davis Email & Phone Number

Virginia

Provide technical support Services to Various Companies.Services include Troubleshooting, Installation, and upgrades.Experience include:Radius Table tracker installationsAdflow Networks Media playersApex Portal Service and installationStratacashe DMB installsSicom Verifone POS

•Monitor individual center stack and prioritization of individual logs by severity and client.•Monitor center progress via Solar Winds to ascertain network stability•Monitor and responds to hardware and software problems utilizing hardware and software testing tools and techniques.•Configures, installs, updates, troubleshoots, repairs and replaces computer systems, terminals, peripheral equipment and related hardware throughout the organization.

Server and desktop support of IBM products to various small and large businessesKey projects include•Bank server and workstation upgrade to new Windows OS•Windows 7 POS Systems upgrade of the register and Card acceptance systems•Diagnosis and resolution of machines and peripherals •Laptop, desktop, and printer repair

Richmond, Virginia Area

As a Systems Administrator I was responsible for effectively leading and managing a project from inception to completion while creatively accomplishing goals within constraints of budgets, time, and/or available resources As an Admin I possess a high level of analytical, problem solving, and conflict resolution abilities that are essential for success in this role.Key… Show more As a Systems Administrator I was responsible for effectively leading and managing a project from inception to completion while creatively accomplishing goals within constraints of budgets, time, and/or available resources As an Admin I possess a high level of analytical, problem solving, and conflict resolution abilities that are essential for success in this role.Key Projects and Achievements: Vmware Administration Symantec BackUp Exec 2014 Admin Migration of key servers from physical to virtual MS Active Directory troubleshooting, security, administration create, perform, customize, and manage Monthly patch/vulnerability scans and reports OnBase Administrator Onbase Administrator, Parallon July,2014-Nov,2014 Support and maintain Client Onbase System Implement updates and enhancements for Client machines Monitor application, system health, performance and storage space Daily use of COLD ERM to assess data loss or corruption and make needed updates Show less

Richmond, Virginia Area

create, monitor, and maintain networking systems to four healthcare offices. Installation and deployment of over 200 machines and peripherals. Windows 7 Professional platform for client machines. Windows Server 2008 Standard for server operations. Installation, engineering, implementation, support, training, administration, and management authority for:… Show more create, monitor, and maintain networking systems to four healthcare offices. Installation and deployment of over 200 machines and peripherals. Windows 7 Professional platform for client machines. Windows Server 2008 Standard for server operations. Installation, engineering, implementation, support, training, administration, and management authority for: -LAN/WAN Network Services -Help Desk Operations-24x7 On-call Data Center Operations - Biomedical Technology-Applications Systems - Cisco cm Administration-PC Desktop Systems - VOIP SupportAssist in deployment of organization-wide and departmental technologies to highly functional, streamlined, and cost-effective client-server technologies and business solutions that have improved efficiency, decreased expenses, and optimized data integrity between offices. Key Projects and Achievements: Medical Center Builds- 4 centers utilizing 45-50 pc’s each. 30-40 Cisco IP Phones, 2 EKG machines, and 1 Ultrasound Machine Call Center build- Windows7 platform utilizing proprietary medical software, Cisco Unified Agent corresponding with Cisco IP Phone 7945Bio-Medical Technology configuration- Configuration of Burdick 8500 EKG machine, G.E. Vivid-I Ultrasound machine synced with Ultralink, and Omiview X-ray Software. All machine are configured to transmit data via LAN and wirelessly across our network via static IP addressing Show less