Visionary leader driving strategic growth of RSM's BA ServiceNow practice across US & Canada. Expert in ServiceNow platform, specializing in Strategic Portfolio Management. Sets practice direction, integrating with RSM industry expertise (Healthcare, Manufacturing, Financial Services) and technology solutions (Microsoft, AI, Azure). Manages resources, ensuring efficient delivery and high client satisfaction.Key Responsibilities: Strategic Leadership: Define and execute the vision for the BA ServiceNow practice, aligning with RSM's overall objectives. Portfolio Management: Develop and implement strategic portfolio management solutions leveraging ServiceNow. Industry Integration: Foster collaboration between the BA ServiceNow practice and RSM's industry-specific teams, ensuring tailored solutions. Technology Expertise: Leverage deep knowledge of ServiceNow, Microsoft, AI, and Azure to deliver innovative solutions. Resource Management: Oversee a team of ServiceNow professionals, ensuring efficient resource allocation and top performance. Client Relationships: Build and maintain strong relationships with clients, ensuring their success through ServiceNow implementations.Skills & Expertise: ServiceNow platform expertise, with a focus on Strategic Portfolio Management Strong leadership and communication skills Deep understanding of RSM's industry verticals and technology solutions Proven ability to manage and motivate teams Client-focused approach, ensuring successful project delivery

ServiceNow line of business owner for one of the largest Project Portfolio Management-PPM consulting firms. Focus on best in class implementations and management services on the ServiceNow platform.• Manage strategic direction and operations for the ServiceNow practice.• Identify opportunities to develop products for emerging markets.• Design overall solution building in alignment with overall organization strategy.• PPM Practices Thought Leader. Conduct webinars and workshops including PPM, ResourceManagement, and Implementation approaches.• Collaborate with ServiceNow on recommendations to improve product offerings.