Jerry Howe Email & Phone Number

Provided Development Support and Production Support.Worked with business and development teams world wide to make quality improvements and manage defects for a major Rapid Deliver system.• Migrated all production defects to Jira environment and created dashboards, analysis and reporting, managing production defects (and technical debt) to find, document, understand and resolve root cause for ProQuest issues impacting the VES Sales Organization.• Focused on areas of Technical Development Environment Setup and Tools, including ConceptWave and other VES systems, supporting and configuring ProQuest Development Environments (SITA, SITB, SITC and others prior to production “Go Live”. • Utilized Oracle Databases for ProQuest Development, Testing and Production support.• Installed and configured Embarcadero Technologies ER/Studio XE3 (9.5) and reverse engineered the Database for ProQuest on local Dev machine.• Supported development and testing teams with RTB and Next Order analysis and reporting from testing environments using database tools for quote counts by type as requested.• Installed and configured TOAD (and SQL developer) for Oracle, configured for working with local DEV and production environment for Oracle access and analysis. • Reviewed available documentation on development environment setup and started installs on Laptop and Desktop.• Setup other software required to run and support ProQuest Development, Testing and Production support including Java, JavaScript, SVN, TortiseSVN and Oracle XE on Laptop.

o Microsoft .NET Development in Windows Advanced Server, Microsoft SQL Server and C# development environmento Experience in multiple operating system environments including development and technical support in Sun Solaris UNIX, Microsoft NT 2000 Professional/ Server, IBM z/OS, OS/390 with CICS, IMS, DB/2, and COBOL.o Project planning and development management experience including web design and publishing, object oriented application development and support, messaging (PIPES & IBM MQ Series), client-server, JAVA, JAVA Server Pages (JSPs), Servlets and Oracle Databases. o Managed project teams with up to 15 employees and contractors in multiple locations to make application performance improvements to mission critical systems. Hands on technical experience with Microsoft Project, Front-Page, and Microsoft Office including Access, Excel, Word and PowerPoint.o Internal and external consulting experience.

Managed an all volunteer Information Technology team of around 12 members. We worked together to get a new Window Server, migrated from Microsoft Access to Microsoft SQL Server, and double the number of computers for use by employees and volunteers. We also added a fiber connection and two managed routers to connect the main office with the barn staff office.

Bs, Business Administration, Automated Data Processing And Business Administration

Activities and Societies: Attended in West Germany, while serving in US ArmyUniversity of Maryland/University College -- College Park, MD.

Associate Of Arts And Sciences (A.A.S.) - Data Processing, Data Processing

Worked on this while in the US Army, stationed in West Germany. All my post high school work was completed while working full time.